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Customer Service Representative (Full-Time)

Dayton Freight

This is a Contract position in Fort Mill, SC posted May 11, 2022.

Overview: Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Responsibilities: Assist the Service Center ManagerTake and deliver messages for the Service Center Manager and Account ManagersProvide assistance to DriversPrepare bills of lading and delivery receiptsMaintain excellent communication with external and internal customers as well as interline companiesMay be asked to assist with:PayrollData entryFreight reportsDriver collect reportsBilling and filling Qualifications: Skillful in Microsoft Office ProgramsExcellent keyboarding skillsHas worked in a fast paced environment and has excellent attention to detailExperience with handling a high volume of phone callsExceptional communication and customer service skillsLegally eligible to work in the United StatesMust be at least 18 years of ageFluent in English Benefits: Stable and growing organizationCompetitive weekly payQuick advancementCustomized training programProfessional, positive and people-centered work environmentModern facilitiesComprehensive benefits package: Health, Dental, Vision, AD, etc.Paid holidays (8); paid vacation and personal days401(k) plan, Company Match CSR, Customer Service, family, culture, LTL, transportation, customer oriented