Most of the world’s finest identified and largest corporations and governments across the globe depend on CWT to maintain their individuals related – anyplace, anytime, anyhow – by offering an environment friendly, secure and safe enterprise journey expertise.

Be on the coronary heart of our enterprise

As a journey counselor, you’ll present excellent customer support to protection & authorities vacationers earlier than, throughout and after their enterprise journeys. By way of our profitable mixture of excellent individuals and revolutionary expertise, we’re targeted on guaranteeing that the journey expertise of our prospects is unforgettable from begin to end, for all the precise causes.

And as a part of the Traveler Expertise Protection & Authorities group, you’ll be on the forefront of offering that distinctive expertise. Past making bookings, you’ll play a key position in delivering a secure and fulfilling journey to our purchasers’ touring workers.

On a day-to-day foundation, you’ll:

• Creates home and worldwide journey preparations for purchasers to incorporate air, resort, rail, and floor transportation
• Guarantee reservations are constructed in keeping with shopper requirements and preferences
• Act as a trusted advisor by providing knowledgeable and insightful suggestions that present the perfect traveler expertise
• Deal with a variety of reserving from easy ones to advanced bookings with probably non-standard and multi locations, ticket exchanges and complicated fares
• Make modifications or resolve any points that may happen throughout or earlier than the journey ssignments embrace each routine and non-routine work
• Profit from complete coaching by skilled colleagues and use our social intranet to all the time keep updated

Sound thrilling? Welcome to a tradition of caring

Becoming a member of CWT means changing into a part of a collaborative, close-knit, world neighborhood. Our “individuals first” ethos begins with our colleagues. As a member of the CWT staff, you’ll see that our core worth of caring runs deep. It goes past the confines of our firm too; our dedication to company social duty is deeply rooted in what we do and who we’re.

As a result of we care a lot for our vacationers we additionally look after our colleagues by fostering a high-performance and high-quality setting, absolutely supported by our leaders serving to you succeed.

We actively search for individuals who convey a constructive perspective to work with them and that’s mirrored within the ambiance in our places of work, distant groups and phone facilities, and the dynamic between colleagues. Our individuals need to be right here — which explains the lengthy careers of so a lot of our colleagues.

Talking of longevity, CWT been within the journey business for 150 years (and counting). We’re happy with our historical past and much more enthusiastic about the place we’re going subsequent: the company journey business is bouncing again strongly after the pandemic, promising to be larger, extra thrilling, and extra revolutionary than ever earlier than.

We’re very happy with our 65+ yr historical past serving U.S. army and authorities purchasers and are all the time in search of new expertise to assist us develop as a staff. Our most beneficial asset as an organization is the standard of our individuals. We’re a rising household and encourage you to take a look at our alternatives and begin your journey with CWTSatoTravel at this time.

Because the U.S. army and authorities division of CWT, CWTSatoTravel is a worldwide chief specializing in seamless journey administration companies to our U.S. federal purchasers. We make use of a staff of greater than 900 associates all through 187 areas in 14 nations and U.S. territories. Although our places of work are unfold internationally, we’re a tight-knit group with entry to sources and improvements that allow us to ship the perfect companies within the business.

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Let’s develop collectively

The protection & authorities journey business is bouncing again strongly after the pandemic, promising to be larger, extra thrilling and extra revolutionary than ever earlier than. In the event you’re seeking to be taught and develop in your profession on the frontline of this thrilling business, we’ll be there to help your journey and provide you with all of the instruments you might want to excel.

The expertise and attributes we’re in search of in new staff members embrace:

· 2 or extra years’ expertise working as a Journey Marketing consultant (or 5 years in different customer support business)

· Superior data of GDS (Sabre or Amadeus)

· A real ardour for high-quality customer support — we care about our prospects and it’s essential to us that you just do too

· Good verbal and written communication abilities

· Robust teamworking abilities

· A constructive, “can do” perspective

· Willingness to be taught and develop!

What’s in it for you?

There are every kind of benefits to becoming a member of the CWT neighborhood. We hope this stuff have already gained you over — however simply in case, listed below are just a few further, essential particulars you most likely need to know:

· Fingers-on paid coaching

· Aggressive compensation — together with shift differentials, referral bonuses and provider incentives

· 3 weeks of trip, 14 days of paid holidays, and seven days of sick go away every full yr

· Each on-site and home-based positions out there

· Versatile working choices: Full-time, part-time, nights and weekends

· Medical/dental/imaginative and prescient

· Worker reductions and provider incentives

· Worker Help Program & Worker Useful resource Teams

As a result of this place is immediately with our United States Federal Authorities shopper, the United Sates authorities requires that the profitable candidate be a US Citizen. Authorization to work within the US is just not adequate for this place. Moreover, you can be topic to an organization and authorities background investigation together with a felony historical past and credit score report assessment.

To the extent, this place permits entry to traveler private identifiable info (PII) as outlined by the U.S. Authorities or very important belief information as outlined by CWT, then the person is required to stick to all authorities required and/or firm mandated info safety insurance policies and laws. The person can also be required to take all info safety and Privateness Act coaching required by the Authorities and/or firm. The person is required to safeguard any such info and within the occasion of any improper disclosure to firm officers in accordance with relevant info safety insurance policies or laws.

CWT is dedicated to creating a various setting and is proud to be an equal alternative employer. All certified candidates will obtain consideration for employment with out regard to race, coloration, faith, gender, gender identification or expression, sexual orientation, nationwide origin, incapacity, age, or veteran standing.

CWT additionally gives alternatives to all job seekers together with job seekers with disabilities. In the event you want an affordable lodging to help together with your job search or utility for employment, please contact us by sending an e-mail to . In your e-mail, please embrace an outline of the particular lodging you’re requesting and an outline of the place for which you’re making use of.