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Help Desk Analyst

Olsten

This is a Full-time position in Hartsville, SC posted November 9, 2021.

Olsten Staffing is currently assisting a local client in their search to fill a Help Desk Analyst position located in Hartsville, South Carolina.Â
Responsibilities for this Help Desk Analyst Position Include:
Troubleshoot end user accounts in a call center environmentÂ

Basic computer and browser troubleshooting skills

Must be able to function independently while adhering to all procedures and processes

Ability to identify the need to escalate versus working blindly without clear path of resolution

Provide technical support for users supporting supplier onboarding and basic invoicing issues

Ensure quick resolution of user concerns and escalate more complicated support issues to senior helpdesk resoucesÂ

Ability to multitask 2-3 issues/users at the same time

Effective business writing and speaking skills via phone and email

Proficient in Microsoft Excel

Experience with Coupa or any other e-procurement tool a plus

Install and support MS Office 2013/2016

Work with several products and vendors, constantly cross-referencing to assure proper filing and routing
Pay Rate $18.00 HourlyÂ
Monday-Friday
8 am to 5 pm
Temporary Contract untill 10/14/2022
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Olsten provides one of the most comprehensive benefits packages in the industry to contract workers.
Click on apply now to be considered for this Help Desk Analyst position located in Hartsville, South Carolina or you can visit our website at www.Olsten.com to search for other opportunities that are currently available.
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Equal Opportunity Employer Minorities/Women/Veterans/DisabledÂ
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Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.olsten.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records

.