Evening Receptionist- Guest Services

Peter Boulware Toyota of Columbia is looking for an outstanding full time receptionist to cover our front desk area and phone lines with a proven track record in customer service to join our team. Our Receptionist ensures guests are welcomed to the dealership immediately upon arrival in a warm, inviting and professional manner. They will be responsible for answering phones, greeting customers and some administrative paperwork.

What we offer:

• Clearly defined career path, pay-scale, expectations, certifications, and personal growth plan
• Opportunity for advancement
• Rewards for referrals (Employee referral program)
• Employee discounts on parts, service, and vehicle purchase
• A comprehensive recognition program for associates
• Community and charity involvement
• Training opportunities

Responsibilities:

• Answering multi line phone system from 5pm to 8pm Monday - Friday and 8am to 7pm Saturdays 
• Greet and receive prospects and customers
• Direct customers to the correct department, notify the appropriate person that a customer is waiting
• Work cooperatively with the sales and other internal teams
• Communicate with callers and visitors in a professional, friendly and efficient manner
• Maintain a positive attitude
• Other duties as assigned

Qualifications for this position include but are not limited to the following: 

• Excellent listening and communication skills
• Outgoing and positive personality
• Strong listening skills
• Ability to handle a dynamic work environment
• Punctual nature
• Professional appearance,
• Eager to improve on all aspects and learn new things
• Valid drivers license and clean driving record.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws