Front Desk Associate Part Time
stayAPT Suites Rock Hill
Part-time
On-site
Rock Hill, South Carolina, United States
$13.50 - $15 USD hourly
- Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints
- Gather financial information and generate occupancy reports for the general manager
- Greet each guest as they arrive and follow up after check-in on guest satisfaction
- Ensure that each guest at the hotel in Rock Hill, SC has a memorable and enjoyable experience
- Engage with hotel guests both in person and over the phone to assist with any inquiries they may have and effectively address any concerns or complaints
- Compile financial data and prepare occupancy reports to be presented to the general manager
- Welcome every guest upon arrival and follow up post-check-in to ensure their satisfaction with their stay
- To qualify for this Front Desk Associate Part Time position in Rock Hill, SC, US, you need at least 1 year of prior experience in the hospitality industry
- Strong bookkeeping skills are required, and proficiency in Microsoft Word and Excel is highly valued
- Excellent management, communication, and multitasking abilities are essential for this role
- A high school diploma or GED equivalent is a must-have qualification