Job Summary:
Stokes Automotive Group is seeking a full-time receptionist to join our team in Beaufort, South Carolina. As a receptionist, you will be the first point of contact for our customers and must provide exceptional customer service while maintaining a professional and friendly demeanor. This is a fast-paced position in the automotive industry, where strong communication and organizational skills are essential. This is an individual contributor role, and you will report to the office manager.
Compensation & Benefits:
This is a full-time, hourly position with a competitive compensation package of $15 to $17 per hour, depending on experience. In addition, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) with company match, paid time off, and opportunities for career advancement within our growing company.
Responsibilities:
- Greet and welcome customers in a friendly and professional manner
- Answer and direct phone calls to the appropriate department or individual
- Schedule and confirm appointments and maintain the appointment calendar
- Process paperwork for new and returning customers, including collecting necessary information and inputting it into the system
- Handle cash and credit card transactions accurately and efficiently
- Assist with miscellaneous office tasks, such as filing, data entry, and scanning documents
- Communicate effectively with customers, coworkers, and management to ensure a positive and efficient workflow
- Maintain a clean and organized reception area to make a good first impression for customers
- Follow all company policies and procedures to ensure accuracy and consistency in all tasks
Requirements:
- High school diploma or equivalent
- Minimum of 1-2 years of experience in a customer service role, preferably in the automotive industry
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office and ability to learn new software applications quickly
- Strong organizational and time-management skills
- Ability to multitask and prioritize in a fast-paced environment
- Professional appearance and demeanor
- Must be able to work flexible hours, including weekends
EEOC Statement:
Stokes Automotive Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you are customer-focused, have strong organizational skills, and enjoy working in a fast-paced environment, we encourage you to apply for the position of full-time receptionist at Stokes Automotive Group in beautiful Beaufort, South Carolina. Join our team today and be part of our continued success.