At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style! A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the storeโs sales and profit. As a Retail Sales Associate, you will always put customers first, offer assistance, and share your Product and Fashion knowledge. You will create an environment that is easy for our customers to shop through Store Operations and Great Garment Care. By sharing knowledge and skills with colleagues, you will actively contribute to creating a Best Team to meet our customersโ expectations. This role will work in accordance with H&M standards, policies, procedures, and legal requirements.ย ย
This position reports to our Department Managers and has a dotted line to the Department Supervisor.ย ย
Your Day to Day*ย
Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experienceย
Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding, hanging, displaying, and merchandising garments per H&M guidelines to maximize selling opportunitiesย
Unload delivery truck, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goalsย
Actively process, stock, and replenish garments on sales floor and stock roomย
Ring on the register, report and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bag following the register best practices routineย
Eager to educate and promote our H&M Loyalty program to our customersย
Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environmentย
Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues, and customer safety at all timesย
Follow all procedures and routines regarding safety, security, and administrative processes in all areas of the storeย
Who You Areย
Passionate for customer service and helping people find their styleย
A multi-tasker who enjoys working in a fast-paced environmentย
Inclusive, positive, creative, and willing to learn on the job!ย
A team player with a flexible approachย
You have the ability to lift in excess of 20 poundsย
Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distanceย
Ability to climb a ladder and use a step stoolย
Must be able to work a flexible work schedule including nights and weekendsย
Why Youโll Love Working for H&Mย
Dynamic, team-driven work environment with a group of unique, diverse and kind individuals.ย ย
Endless growth & development opportunities.ย
Dress your personality. We encourage you to dress your personality, all day, every day.ย ย ย
Did we mention our discount at H&M, &Other Stories, and COS?ย
Job Status: Hourly, Non-Exemptย
EEOC Code: SLSย
*This job posting highlights the most critical responsibilities and requirements of the job. Itโs not all-inclusive. There may be additional duties, responsibilities assigned for this job at the companyโs discretion.ย
**H&M, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future.ย
Compensation:ย
Sales Associates Start at $12.25 per hour**ย
Inclusion & Diversity:ย
H&M is a part of H&M Group. At H&M Group, weโre determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.ย
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.ย
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&Mย here.ย