GENERAL PURPOSE:
To develop and coordinate the inbound flow of international merchandise from international and domestic sources to multiple retail distribution centers. A high level of service must be provided at an economical level meeting Ross service and expense requirements. This position will interface with freight forwarders, Custom’s brokers, steamship lines, carriers, vendors, and Ross departments as appropriate.
ESSENTIAL FUNCTIONS:
- Develop and implement cost savings and/or service improvement programs and provide analytical data to support results
- Develop and implement the transportation plan for international inbound freight from international Ross vendors to DCs inclusive of customs compliance.
- Provide analysis and support to the inbound group in all areas of inbound international transportation, including transportation scheduling, tracking, tracing and invoice auditing.
- Responsible for the analysis and execution of optimal freight levels for multiple DC’s based on productivity requirements
- Support high level of customer service to multiple divisions with Ross and dd’s to resolve any transportation-related issues or problems
- Responsible for all communication both internal and external with regards to international freight movements.
- Responsible for updating and maintaining Ross Standard Operating Procedures. Responsible to measure adherence to Ross SOP.
- Assist with any projects requested by the international supervisor
- Responsible to maintain master files for Ross international documents
COMPETENCIES:
- Negotiation
- Drive Results
- Decisiveness
- Adaptability
- Communication
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
MINIMUM REQUIREMENTS
- Must possess strong written and oral communication skills and be able to communicate with all levels and departments both within and outside the company.
- High level working knowledge of Microsoft Word, Excel and Access
- Excellent analytical, organizational and communication skills
- Must have 4-6 years experience in an international or transportation atmosphere
- 2-5 years customer service experience
- Must have 2 years experience with transportation tracking system or equivalent
- Bachelors Degree or equivalent in work experience
- Strong self-motivation and the ability to work aggressively to complete projects
PREFERRED REQUIREMENTS
- College degree in Transportation or Logistics
- 7-8 years of international transportation operations\\staff experience with knowledge of carrier logistics.
- 4-6 years of customer service experience.
- Knowledge of international documents, Custom’s regulations and tariffs.
- Experience with Manugistics Transportation Module
- Experience with hands-on utilization of current supply-chain software applications and systems.
- Transportation background within the retail industry
SUPERVISORY RESPONSIBILITIES:
None