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Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development.聽 Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community.
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About the Job:
The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.
A day in the life, what you鈥檒l be doing:
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Shares feedback from customers with the leadership team to improve the overall customer experience
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Delivers an engaging, positive and authentic customer experience with all customers
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Holds self and others responsible for the accomplishment of all operational tasks
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Coaches and provides feedback on Sales Associate's performance
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Supports associate engagement by recognizing and rewarding outstanding performance
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Provides direction to associates to ensure understanding of company directives and standards
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Prioritizes and delegates tasks to meet all operational needs
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Supports and executes visual directives and maintains visual standards set by the company
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Drives efficiency in all operational store processes
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Ensures all store associates follow all policies, procedures and all Safety Program practices
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Inspires and motivates others by consistently exhibiting core value behaviors
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends
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What it takes to Join:
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Passion for product, brands, fashion and trends
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 High School Diploma or equivalent preferred
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Effective written, verbal and presentation skills
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Strong communications skills
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Excellent time management skills
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Proficient in math and possesses strong computer skills
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Developing the Community/ Leadership Qualities:
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Serve as a Pacsun advocate in the industry and marketplace.
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Recruit, identify, develop, and retain talent that delivers performance excellence.
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 As a manager, serve as a leader of company culture, norms, and conduct.
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.
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Physical Requirements:
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.聽
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 The associate must frequently sit/stand for long periods of time and climb ladders as needed.
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Ability to maneuver around sales floor, stockroom and office areas.
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Ability to work in open environment with fluctuating temperatures and standard lighting.
路聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 Hotel, Airplane, and Car Travel may be required for SM and above roles only.
聽Position Type/Expected Hours of Work:
This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.聽