ORGANIZATION SUMMARY:

World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.

In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.

POSITION SUMMARY:

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

This position, under the supervision of the Programs Senior Manager, is primarily responsible for assisting the World Relief Upstate SC Programs through supporting direct client services and staff support.

Role & Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Client Services
Coordinate logistics between clients, community partners, and World Relief staff.
Ensure client services are provided within appropriate and compliant timeframes for assigned cases, including:
Support necessary orientations as needed to clients
Support comprehensive Intakes and Assessments with each client.
Provide transportation when necessary
Ensure direct client services are conducted in a timely manner
Provide mediation services between clients and outside entities (i.e., healthcare providers, property managers, volunteers, service providers, school district and school facilities, et al)
Help walk-in clients navigate internal referral process to Upstate SC programs
Provide On-Call support for clients.
Working one week at a time on a rotating schedule with other Upstate SC program staff.
Administrative and Collaborative Responsibilities
Maintain and monitor program activities, case files, and client database to ensure compliance.
Actively participate in office meetings, staff development opportunities, program trainings, community activities, and organizational events
Support other positions within the Upstate SC programs on an as-needed basis with direct client services.
Other tasks as assigned by Supervisor

Knowledge, Skills, & Abilities

Cross-cultural experience desired
College degree and background in social services or case management preferred
MS Office skills preferred Highly self-motivated with strong follow-through and problem-solving skills
Preferred bilingual: (Ukrainian, Swahili, Arabic, Urdu, Russian, Spanish, etc.)
Ability to work remotely with internet access required Occasional evenings or weekends and on-call required

Requirements

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
Valid driver’s license, regular access to vehicle, and ability/willingness to drive 15-passenger van required
MS Office skills preferred
Highly self-motivated with strong follow-through and problem-solving skills
Ability to work remotely with internet access required
Occasional evenings or weekends and on-call required

$18 - $20 an hour

World Relief offers a competitive benefits package (25 hours + per week):

- Medical, Dental, Vision

- Offer 16 company Paid Holidays + 4 additional Personal days per year!

- Paid Sick and Vacation Time

- Paid Parental Leave (12 weeks for qualified employees)

- FSAs: Medical & Dependent Care, & Commuter Funding

- Supplemental Life Insurance (employee, spouse, and children)

- Critical Illness, Hospital Indemnity, and Accident insurance policies

- Legal Shield Insurance

World Relief pays 100% for eligible employees:

- Group Term Life (employee, spouse, and children)

- Long Term & Short-term Disability

- Accidental Death and Dismemberment (AD&D)

- Long Distance Travel Insurance

World Relief offers a competitive benefits package for Part-time positions (less than 25 hours per week):

- Offer 16 Paid Holidays

All part-time employees are eligible for the following benefits:

- Employee Assistance Program (EAP)

World Relief - Retirement:

- Eligibility: After 1000 hours in a year

- Automatically enrolled at 4%

- 401K & Roth through Fidelity

- WR matches up to 4%, then an additional quarter percent up to 10%

World Relief Discounts (Immediately Eligible):

- Verizon

- Pet Insurance through Nationwide

- Home and Auto insurance through Liberty Mutual

- Working Advantage Discount Program

- Active & Fit Gym Membership

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.

· Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.

WORK ENVIRONMENT:

· General office setting. World Relief also offers hybrid and remote schedules for limited positions.

· Year-end archiving activities involve repeated lifting and bending.

· Physical, emotional and intellectual demands

· Equipment used: Employee computer (desktop or laptop), printer, and copier.

We are proud to be an EEO/AA employer M/F/D/V.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.

In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.

Program Assistant (Part-time)

Role & Responsibilities

Knowledge, Skills, & Abilities

Requirements