Sales Associate Full Time
Bernhardt House of Violins
Full-time
On-site
Greer, South Carolina, United States
Responsive recruiter
Job Summary
- Learns/maintains a thorough knowledge of inventory; provides excellent salesmanship
Customer Service-
- Ensures customer satisfaction through providing professional, knowledgeable, courteous customer service, and resolving customer complaints
- Aids customers in choosing instruments and/or accessories to purchase
- Processes merchandise returns, refunds, or exchanges
- Assists customers in locating merchandise, takes special orders, answers questions
- Makes sales calls- follow up calls on proposals, approvals, maximum rental credit, extended warranty, etc.
- Processes rental applications
- Take in repairs
Tasks
- Receives incoming packages
- Ships orders and returns
- Manages Pitneybowes Machine
Shared tasks with sales team
- Monitors for shoplifting
- Labels & puts away accessory inventory
- Ensures the sales floor is fully stocked, neat, organized, and clean with all returned rentals, exchanges, and repairs put in their correct department
- Restocks bows; assists with returns/ships, orders, receives refurbished bows
- Showcases merchandise in an appealing manner and frequently updates the display
- Maintains Cashiering area- Keeps non inventory items (merchandise bags, display bags, hangtags, receipt paper, printer paper, labels, sticky notes, etc.) well stocked; clean & organized
- Opens and Closes store with the rest of the sales staff
- Calling tech support when there is a computer issue
- Other daily/weekly housekeeping tasks includes dusting, trash, breaking down boxes, & recycling
- Participates in some rental meetings & weekend events
Job Preferences
- Ability to play a stringed instrument
- 1-3 years of Sales experience
- Available to work a 40 hour week including Saturdays
Skills
- Attention to detail
- Ability to take initiative and problem solve
- Interpersonal skills and customer service skills required
- Ability to present oneself as well as the company in a professional manner
- Computer skills required
Compensation: $14.00 per hour
About Us
How We Found Our Tune
When Alex Spainhour and I opened Bernhardt House of Violins in 2003 we recognized the need for an opportune shop in the upstate specializing in string instruments. We wanted to share our combined 60 plus years of experience with the local musicians from beginners to professionals. Bernhardt has been and is able to provide our customers with quality instruments, string accessories, sheet music, school services, appraisals, and repair/restoration.