Service Operations Manager

Optimize Maintenance Operations – Now Hiring: Service Operations Manager

Are you a detail-oriented leader with a passion for streamlining maintenance processes and a commitment to operational excellence? Join our dynamic team as a Service Operations Manager and drive the efficiency of our maintenance operations through your expertise and strategic oversight.

In this crucial role, you'll spearhead diesel maintenance service operations excellence by:

• Process Management: Oversee day-to-day maintenance processing, including work orders, vendor invoicing, and daily repair reports.
  
• Inventory Optimization: Manage equipment parts inventory to ensure quality and quantity, from ordering to allocation.
  
• Technology Utilization: Ensure proper management of technology systems for efficient inventory tracking and parts distribution.
  
• Efficiency Studies: Conduct and coordinate studies to maximize efficiency within the maintenance department and with external vendors.
  
• Warranty Management: Monitor equipment warranties, defects, and recalls to maximize credits and reimbursements.
  
• Team Leadership: Manage and train Maintenance and Equipment Coordinators in system use and inventory processes.
  
• Vendor Relations: Maintain and optimize vendor relationships, participate in RFQ processes, and conduct annual cost analyses.
  
• Compliance Assurance: Ensure all DOT required records are maintained and accessible, adhering to ISO, C-TPAT, and safety regulations.
  

Beyond operational oversight, you'll inspire our service operations team with exceptional leadership, fostering an environment of continuous improvement, growth, and engagement. Your dedication to innovation will propel us towards unparalleled maintenance efficiency.

Seize this opportunity to elevate our service operations to new heights of excellence. Apply now and become part of a company that values your contributions, provides avenues for growth, and empowers you to make a lasting impact.

About Benore

Benore Logistic Systems, Inc. is dedicated to developing and implementing cutting-edge supply chain solutions that enhance our clients' competitive standing and surpass their expectations.

Established in 1994 in Erie, Michigan, Benore Logistic Systems, Inc. remains under the leadership of Jeffery Benore, serving as CEO and President, and Joan Benore, holding the position of Vice President.

As we approach three decades of operation, our unwavering commitment to excellence and meticulous service has propelled us into a comprehensive service provider, optimizing supply chain, transportation, warehousing, and on-site services across the United States.

Our core principle, encapsulated in "A Partnership in Performance" underscores our commitment to delivering world-class service to our esteemed clientele.

"At Benore Logistic Systems, Inc., we believe in challenging the status quo in everything we do. Our actions are focused on becoming a better business partner to our customers, an employer of choice, and exceeding targets for sustainability and social responsibility." – Jeffery M. Benore, CEO and President

Requirements

• Associate's degree required; Bachelor's degree preferred in management, business, or related field.
  
• Minimum 5 years of experience in diesel maintenance service operations or a related field.
  
• Strong background in parts inventory management and purchasing.
  
• 5+ years of experience with maintenance software systems (TMW and TMT experience preferred).
  
• 2-5 years of experience in equipment coordination or vehicle service writing.
  
• Proficiency in Microsoft Office 365 suite and task-specific software.
  

Benefits

At Benore, you'll receive:

• Competitive Compensation Package
  
• Exceptional Health Benefits
  
• 401(k) Matching, up to 6%
  
• Paid Training and Holidays
  
• Employee Engagement Initiatives
  
• Professional Development Opportunities
  
• Flexible Work Schedules
  
• +Numerous Additional Perks!