Director of Banquet Sales

Duties and Responsibilities:

• Lead and oversee all aspects of event planning, including conceptualizing, organizing and executing events from start to finish.
• Work closely with clients to understand their vision, needs and budget for events.
• Develop detailed event proposals, including time lines, budgets and menus.
• Coordinate with other departments (i.e. kitchen, operations, marketing) to ensure seamless event execution.
• Build and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business.
• Develop and implement strategies to increase event and catering revenue.
• Solicit new business for catering, conventions, conferences, meetings, etc. business via, and not limited to, sales calls either by phone, personal visits or site visits.
• Book meeting and events with new and existing clientele.
• Create proposals, conduct presentations and respond to clientele inquiries in a timely manner.
• Contract and fulfill the needs of clientele with signed agreements.
• Follow-up with clients before and after a proposal/contract is sent out.
• Prepares action plans for effective search of sales leads and prospects in both catering and corporate group sales.
• Maintain an accurate and up to date Pace Report of production against budget and previous year.
• Hold team sales meetings to review ongoing Pace production, opportunities, revenue maximization, and event profitability.
• Recap sales meeting minutes with location GM's and Director of F&B.
• Create and annual business plan with sales team for each location including SWOT analysis.
• Conduct a sales team competitive shop to understand the marketplace competition.
• Follow sales policies and procedures are communicated by Director of F&B and GM/Head Pro.
• Make weekly sales call goals.
• Work closely with Executive Chef and Director of F&B with menus, pricing, etc.
• Conduct site tours for potential clients.
• Attending trade shows, training as needed.
• Join associations to network that can drive events.
• Achieve and exceed individual and team annual goals as established by the annual Marketing Plan and working Action Plans.
• Achieve budgeted revenues and expenses and maximize profitability related to the sales department.
• Maintain and correct procedures for credit control, financial transactions, and security of financial assets.
• Maintain all sales and catering records in sales and catering software program.

Additional expectations:

• Must have a positive demeanor and attitude.
• Must be able to work with a variety of personalities.
• Must be able to work alone and/or with a team without supervision.
• Serve as Manager on Duty when needed.
• Minimum 45-hour work week is an expectation as salary-exempt manager.
• Be visible at events to support team and ensure client expectations are met from the sale.
• Adhere to all policies and procedures according to the company's employee handbook.
• The ability to listen, communicate, and understand information and ideas.
• The ability to verbally communicate information and ideas in a clear, respectful and professional manner.
• Assist upper management with any reasonable requests that they may have.

Safety, Responsibilities, and Requirements:

• Actively demonstrate, encourage, and model safety rules and guidelines in accordance with state and federal law.
• Report safety or hazard concerns to management immediately.
• Report any work-related injury to management immediately.
• Take personal responsibility for safety every day.

Qualification, Requirements, Experience, Education:

• Minimum of 5 years experience in Event Planning & Catering management with at least 3 years in a leadership role.
• Minimum of $3 million in sales managed in a Director or Assistant Director role.
• Strong sales budget acumen and P&L knowledge.
• Strong understanding of event management platform analytics for creating action plans.
• Ability to coach team members.
• Strong knowledge of market segments to include weddings, corporate, SMURF & how to target.
• High attention to detail and organizational skills.
• Must have fundamental computer skills and understanding of Microsoft Office including Excel, Word and Publisher.
• Strong knowledge of point-of-sale systems.
• Ability to establish and maintain strong, effective relationships with customers and vendor partners.
• Excellent oral and written communication skills.
• Understanding of internal controls.
• Maintain confidentiality of information.

Work Environment:

• This position may require working irregular hours, including evenings, weekends, and holidays depending on event schedules.
• Must be able to lift 25 pounds at times.
• May require prolonged periods of standing, walking, or sitting at a desk.
• Ability to interact well with others in a team environment.

Full Time Benefits:

• Potential quarterly bonus opportunities
• Medical, Vision, Dental
• 401(k) with 2% company match
• Paid Time Off and Vacation
• Basic Life Insurance for employee and family, Critical illness, Short Term and Long Term Disability, Voluntary Life Insurance
• Free Golf at 21 Courses