Overview of Position: This position has the responsibility of conducting preventive outreach with our clients to access and finding out barriers and re-engage them before they reach the stage of being completely out of care.
Qualifications: Knowledge of HIV disease process and its impact on persons living with HIV/AIDS and their families. Must possess strong documentation skills and the ability to handle multiple tasks. Must maintain a valid driver’s license.
Essential Job Functions:
· Run report from PE that list all clients with no medical activity in 180 days.
· Research and determine client urgency level.
· Prioritize urgency level and make appropriate referral.
· Conduct outreach phone calls to attempt locating “falling out of care” patients.
· Follow up with clients who miss appointments and conduct home visits when necessary to clients out of care or non-
compliant to address adherence.
· Create and maintain relationships with county jails in our service area for medical care access and availability.
· Cross reference our database with county jail database to monitor if any clients are incarcerated.
· Keep a spreadsheet of clients currently incarcerated in county jails.
· Conduct visits to clients who are incarcerated to conduct assessments, deliver medications, complete applications, and
provide linkage for the purposes of continuity of care.
· This position will provide a “bridge” to re-engage clients into care and ensure that they are accessing the medical and
support services available to them.
· Will have the ability to work with individuals from a wide range of backgrounds and lifestyles while maintaining a non-
judgmental attitude.
· They will review history of missed appointments and follow up with all clients who have missed medical appointments.
· Will work with Medication Adherence Specialist to increase percentage of SC ADAP enrollees who were closed for “no
recertification” in the measurement year by contacting those clients who have not recertified or at risk for ADAP
cancellation.
· Other duties as assigned.
Physical Requirements: Must be able to travel both in state and to occasional national meetings. Must have direct client contact in order to provide program activities. Hearing: Adequate to perform job duties in person and over the telephone. Speaking: Must be able to communicate clearly to patients in person and over the telephone. Vision: Visual acuity adequately to perform job duties, including reading information from printed sources and computer screens. Other: Requires occasional lifting and carrying items weighing up to 10 pounds unassisted in normal daily activities and up to 30 lbs. for other required work activities. Additionally, requires frequent bending, reaching, and repetitive hand movements (especially if keyboarding and writing), standing, walking, squatting, and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular work shift.