H/K/B Cosmetic Surgery has an exciting opportunity for a part-time Patient Advisor to join our upscale plastic surgery center! This position is Monday-Friday 8am-1pm.
A little bit about the position:Â
The Patient Advisor will play a key role in the Administrative functioning of the business.
What you can expect in the role:
Answer and respond to a high volume of patient calls
Provide excellent customer service etiquette
Schedule appointments and follow up visits for new and existing patients
Utilize electronic records system to create and update patient information
Collect basic patient information
Monitor where and when physicians are scheduled and what procedures they perform
Assist patients with relevant office location directions as needed
Call patients and assist with rescheduling needs as they arise
Take messages for office locations as needed and relay them to the appropriate location or physician
Be the point person for social media content for the location.
All other duties as assigned.
What we are looking for in a candidate:
Plastic Surgery or Dermatology experience is a plus.
Nextech (EMR) experience preferred.
2 years working in a medical office environment.
High School diploma or equivalent education.
Equivalent combination of education and experience.