Patient Services Representative

Coastal Pediatric Associates is currently hiring for a Patient Services Representative in their Mount Pleasant office. If you enjoy and respect children from newborns to teens and the in-betweens, you’ll love being a part of the CPA team. We are the largest and fastest-growing pediatric practice in the Lowcountry. Join us at the Coast!

Benefits and Perks:

· Medical, Rx, Dental, Vision

· HSA, HRA, HIA

· Telehealth

· Life & Disability

· Employee Assistance Program

· Paid holidays and vacation

· 401k

· Convenient Locations & free parking

· Paid Volunteer Opportunities

· Education Assistance: CPA is partnered with the NHA and able to provide NCCA-accredited healthcare certifications at no cost to our employees

Patient Services Representative Responsibilities to Include:

• Welcomes patients and visitors by greeting them and thanking them for choosing CPA as their medical home
• Engages patients and visitors by offering concierge services per protocol, maintaining orderly, clean reception, and waiting areas
• Contributes to team service efforts, including TOS collections and care goals, by accomplishing set goals

• High school diploma or equivalent.
• Prior medical practice experience preferred.
• Working knowledge of computer applications. Prior experience with EMR preferred.
• Ability to speak, read and write effectively.
• Ability to work independently without direct supervision.
• Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.
• Flexible scheduling availability required