Program Coordinator II / 60018813

• Maintain knowledge of Medicaid Eligibility Policy, Procedures and System Functionality.
• Provides timely and accurate policy, process and system support to Agency and EEMS Leadership, Supervisors, Staff and Contractors.  This includes research and analysis of issues that may have policy, process or training implications and other mechanisms for providing policy support.
• Serves as Eligibility Policy and Process Subject Matter Expert for Policies & Procedures, Contracts, Training, Quality Assurance, System Development and other Agency initiatives as assigned. Serves as senior team member for completion of complex work assignments. Mentors Policy and Process team members; participates in peer review process for written documents including but not limited to policy, procedures, training materials, job aids, Service Manager responses and EEMS communications.
• Coordinates special projects  for the Bureau of Eligibility Policy and EEMS as assigned. Facilitates and completes process mapping for EEMS procedures.
• Assist with Eligibility activities related to federal and state quality reviews and audits, including readiness activities, review and response to findings, development, implementation and updates for corrective action plans, as well as collaboration with third party reviewers, internal Eligibility Quality Assurance Team, Training and Eligibility Operations.
• Perform other duties as assigned.

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs.

A bachelor's degree and at least (2) two years of relevant professional experience in social service programs, business administration, general administrative management.

Bachelor's degree must be from a college or higher education institution recognized by the U.S. Department of Education and Council for Higher Education (CHEA).

An equivalent combination of experience and education may be considered with prior State Human Resources approval.

Additional Requirements:

• Sitting or standing for long periods of time.
• Occasional overnight travel.
• Overtime and/or weekend work with Deputy approval.
• Lifting requirements: 20 lbs.

• Knowledge of laws, regulations, policies and procedures relevant to the area of employment. 
• Ability to exercise judgement and discretion. 
• Ability to establish and maintain effective working relationships. 
• Ability to interpret and apply laws, regulations, policies and procedures. 
• Ability to communicate effectively.

Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes. All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail.

The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.