PT MHP I (Mobile Crisis Call Center)

With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina.
    
This position is located at the Department of Mental Health, Charleston-Dorchester office, 2125 Charlie Hall Blvd, Charleston, SC 29414.

Responsibilities for this Position Title include but are not limited to:

Under the team leader, this clinician will be responsible for answering incoming crisis calls, and providing telephonic crisis intervention services, collaborating with 988/911, screening and consulting in a culturally competent manner for the Mobile Crisis Call Center.

Improve/follow communication, collaboration, and procedures in support of emergency services continuum of care.

Demonstrates recognition of importance of collaboration and teamwork within the Center and Community.

Operates in an efficient and organized manner.

MINIMUM AND ADDITIONAL REQUIREMENTS:

State Minimum Requirements:
A master’s degree in guidance, counseling, the social sciences or a related field.
 
Agency (Facility) Minimum Requirements:
A Master’s or Doctorate degree from an accredited program, university, or college in psychology, social work, counseling, marriage and family counseling or other behavioral discipline deemed equivalent by SCDMH.


 
Note:   If any Agency Requirements are listed above, applicants must also meet those requirements to be considered for the position.

Ability to multi-task and work as a team in a call center which may include triaging, de-escalating, dispatching mobile crisis teams across the state of South Carolina. Demonstrate the ability to assist with determining ways to better collaborate with 911 and 988 from a front-line perspective. Able to make suggestions with management to improve communication and collaboration, and procedures in support of emergency services continuum of care.  

******If any of the essential job duties fall below the "Successful" level, at any time during the rating period, the disciplinary process maybe initiated.  Shift opportunities may vary as this program is 24/7/365.**********

The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex – including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.
 
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

 Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment in your application. A resume will not be accepted in lieu of application completion nor reviewed to determine if an applicant has met the qualifications for the position.
 
The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave accrual per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs