Now Hiring!ย ย
Sleep Expert โ Salesย ย
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Is your current job a nightmare? Make it a dream!ย
Mattress Firmย
The most trusted authority on sleepย
Weโre no ordinary mattress company. In just over 30 years, Mattress Firm has become Americaโs largest specialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Expertsยฎ, we have helped millions of people get better sleep. Thatโs who we are and what we doโbecause everyone deserves a great nightโs sleep.ย
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Helping people sleep well so they live wellย
Did you know we spend a third of our lives in bed? Thatโs why our priority is making sure everyoneโs eight hours are perfect. Weโre looking for passionate, ambitious people: innovators, action takers, growth seekers and life changers. Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary. Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.ย ย
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Mattress Firm takes pride in our purpose of helping people sleep well to live well, and we deeply invest in every new sales associate coming on board to live up to that promise. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. Not only do we invest in training, but all new sales associates are eligible for a performance-based bonus after their sixth month of employment.ย ย
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Why work for Mattress Firm?ย
Our teams are passionate, and our culture is inspiringย
Youโll be surrounded by ambitious people: innovators, action takers; life changers that will inspire youย
Excellent growth opportunities through education and development programsย
Great benefitsย
Get paid on demandย ย
Mental health and life resourcesย
Great employee discounts:ย
mattresses and sleep accessoriesย
cell phones and electronicsย
travelย
car and home loansย
and moreย
Medical, dental, prescription, and vision plansย
401(k) with employer matchingย
Some positions have base pay or uncapped commissionย
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Job Descriptionย
The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Sleep Experts will execute the Mattress Firm selling programs and support a seamless omni-channel experience to create a compelling and engaging environment that puts the customer at the center.ย
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Create an environment where the customer is always at the center by cultivating strong relationshipsย
Provide technical and product knowledge information to customers, serve as subject matter expertย
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiativesย
Execute current visual merchandising and POP standardsย
Adhere to company merchandising and marketing programs to standardย
Follow company policy and execute company standards on appearance and functionalityย
Maintain customer relationships during and post-purchase (e.g., resolving issues, deliver reminders, resolving concerns etc.)ย
Seek and accept constructive feedback for continuous personal, professional and performance developmentย
Continue to develop skills, competencies, product knowledge through assigned course work, training and other company led activitiesย
Maintain awareness of competition, advertisements and services offered, develop strategies to counterย
Leverage social media to positively impact brand awareness and increase salesย
Ensure timely open and closing proceduresย
Follow all Company procedures on cash handling including acceptance of payment and deposit processesย
Ability to push and pull and lift up to 50 pounds to assist customers with load outs and in store purchasesย
Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicingย
Professional communication and representation of company brand in all internal and external interactionsย
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Ensure all safety policies and procedures are followed to maintain a safe work environment for allย
Communicate professionally with all internal and external contactsย
Follow all Company policies and execute company standards on appearance and functionality as well as appropriate brand representationย
Communicates any concerns or issues to leadership to ensure proper efficiency of department and company operationsย
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Life at Mattress Firmย
Our mission and visionย
As Americaโs most trusted authority on sleep, our mission is to help people find the mattress of their dreams. With low prices, the best brands and the knowledge of our Sleep Expertsยฎ, we make it easy to get a great nightโs sleep, every night.ย
Historyย
In just over 30 years, Mattress Firm has become Americaโs largest specialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Expertsยฎ, we have helped millions of people get better sleep.ย ย
Benefits beyond a paycheckย
We support you just like we support our customersโthatโs why we offer an extensive range of benefits designed to support you, your family, and your future.ย
Diversity, equity and inclusionย
We believe in an inclusive environment that attracts, develops and retains top talent. Our Diversity, Equity & Inclusion Council works to promote the cultivation of a work environment that embraces and celebrates all the individuals, backgrounds and perspectives that reflect the communities we serve.ย ย
Giving back to our communityย
Whether itโs volunteering at a foster care agency, food bank or even an animal shelter, we believe in giving back to our associates and the communities they live and work in. That's why we're proud to support organizations dedicated to helping people follow their dreams and thrive.ย
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Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.ย
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Pay Range:
55,000-85,000Now donโt fall asleep out thereโฆ the sooner that we receive your application, the closer you are to the career of your dreams!
DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY
Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.