Boeing Support Technician

Position Summary: Performs repairs and modifications on aircraft seats and components. Provides a variety of on-site technical support tasks at the Boeing customer site.

Essential Duties and Responsibilities include the following, other duties may be assigned:

• Utilizing blueprints, Customer Maintenance Manuals, repair orders and other related technical data, performs repairs and modifications on seats.
• Maintains status logs on all items requiring repair. Documents and follows internal processes for receipt, repair, handling, storage, packing, preservation and delivery of repair parts.
• Orders, receives and stocks parts from Germany. Keeps track of all items and the status of all parts under repair and all other customer-supplied product.
• Completes all related documentation required by the Company, the FAA and the customer.
• Communicates with customers and engineers concerning the status of repairs.
• Handles and investigates BFE (Buyer Furnished Equipment) issues in a manner that ensures customer satisfaction while minimizing the cost to the Company.
• Attends customer production meetings, and assists customer maintenance operations in the removal, repair and reinstallation of RECARO seats.
• Conducts training for customer maintenance personnel on the various aspects of RECARO seats.
• Travels to Boeing to repair seats, resolve customer concerns as well as engineering discrepancies.     
• Provides input to Engineering concerning seat component design issues, proposals and revisions.       
• Follows-up on changes to drawings and other documentation.  

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• High school diploma or GED equivalent required
• 0-2 years of repair and inspection experience in a FAA Repair Station environment.
• Must be able to work flexible hours as needed. Overtime and infrequent travel required on short notice.  
• Must have a valid driver’s license.
• Must be able to read and interpret detailed drawings and specifications.  
• Must be able to accurately measure and make adjustments to meet specifications.  
• Must be able to use rivet machine, air tools, hammers, clamps, wrenches and various other assembly tools.  
• Requires a high degree of accuracy and attention to detail 
• Must have good communication skills