District Office Receptionist (235 Days)

Receptionist – CCSD District Office

Purpose Statement

The job of District Center Receptionist is done for the purpose/s of greeting and directing visitors, responding to inquiries from staff, the public, parents, students, etc. by providing requested information and/or referral to other parties; maintaining everyday operations of the District Office; and, when time permits, providing general clerical support.

This job reports to Assistant Superintendent of Human Resources.

Essential Functions

• Answer telephone system for screening calls, transferring calls, responding to inquiries and/or taking messages.
• Distribute items within the site (e.g. special delivery and overnight mail/packages, messages, application packets, etc.) for ensuring receipt to addressee.
• Greet individuals entering the building (e.g. visitors, parents, students, vendors, etc.) for responding to inquiries and/or directing individuals to appropriate location in accordance with established building security procedures.
• Maintain reception area materials (e.g. newsletters, event calendars, etc.) for providing resource information to visitors.
• Maintain building information (e.g. use schedules, staff directories, emergency contacts, etc.) for providing reference information.
• Manage, record, distribute leave forms for District Office Staff and Administration
• Manage, update, and maintenance of informational software records for providing necessary information, as needed.
• Perform general clerical functions (e.g. scheduling, copying, faxing, data entry, filing, processing outgoing mail, maintaining mail machine, etc.) for supporting office operations.
• Receive a variety of items (e.g. mail, special deliveries, packages, supplies, etc.) for distributing materials to appropriate parties.

Other Functions

• Performs other related duties as assigned for ensuring the efficient and effective functioning of the work unit.

Job Requirements: Minimum Qualifications

Skills, Knowledge and Abilities

SKILLS are required to perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill-based competencies required to satisfactorily

perform the functions of the job include preparing and maintaining accurate records; operating standard office equipment; utilizing pertinent software applications; classifying data and/or information; and customer service.

KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and solve practical problems.  Specific knowledge-based competencies required to satisfactorily perform the functions of the

job include business telephone etiquette; knowledge of CCSD staff and programs; grammar, spelling and punctuation; office practices; and CCSD safety and security practices.

ABILITY is required to schedule activities, meetings, and/or events; gather, collate, and/or classify data; and use job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using defined methods. Ability is also required to work with a diversity of individuals and/or groups; work with a variety of data; and utilize job-related equipment. Problem solving is required to identify issues and create action plans. Problem solving with data may require

independent interpretation; and problem solving with equipment is limited. Specific ability-based competencies required to satisfactorily perform the functions of the job include maintaining confidentiality; adapting to changing priorities; working with frequent interruptions; communicating with diverse groups; and displaying tact and courtesy; accuracy and attention to detail; adapting to changing work priorities; analyzing issues and determining appropriate

course of action; dealing with frequent interruptions; organizing tasks; setting priorities; and working as part of a team.

Responsibility

Responsibilities include working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; operating within a defined budget. Utilization of some resources from other work units is often required to perform the job's functions. There is a continual opportunity to have some impact on the organization’s services.

Work Environment

The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally, the job requires 85% sitting, 10% walking, and 5% standing.  This job is performed in a generally clean and healthy environment.

Experience: Job related experience is required.

Education: High school diploma or equivalent.

Equivalency:

Required Testing                                           Certificates and Licenses

Continuing Educ. / Training                            Clearances

                                                                   Criminal Background Clearance

                                                                   TB

FLSA Status                                                  Salary Grade

Non-Exempt                                                  Group 6

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