Inside Sales Support
Courser
Full-time
On-site
Greenville, South Carolina, United States
Full-time jobs in South Carolina
About COURSER
聽
COURSER accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.
聽
Inside Sales Support
聽
We are seeking a detail-oriented and customer-focused Inside Sales Support specialist to assist our sales team in driving revenue and delivering exceptional service to prospective and existing clients. In this role, you鈥檒l support the sales process by preparing quotes, managing CRM data, coordinating with vendors, and helping streamline communications between internal teams and clients. The ideal candidate thrives in a fast-paced IT services environment and has experience working with MSP sales operations or similar technology-based offerings.
聽
Key Responsibilities:
聽
Sales Process Support
聽
路聽聽聽聽聽聽 Prepare and manage sales quotes, proposals, and order forms for hardware, software, and managed services.
路聽聽聽聽聽聽 Assist in RFP/RFI responses, renewals, and client onboarding documentation.
路聽聽聽聽聽聽 Support contract tracking and ensure all sales documentation is accurate and up to date.
聽
CRM & Administrative Tasks
聽
路聽聽聽聽聽聽 Maintain accurate records in the CRM (e.g., HubSpot, Salesforce, ConnectWise Sell), including contacts, opportunities, and activities.
路聽聽聽聽聽聽 Track sales activity metrics and generate pipeline and performance reports as needed.
路聽聽聽聽聽聽 Follow up on outstanding proposals and coordinate renewals or upgrades.
Client & Vendor Coordination
聽
路聽聽聽聽聽聽 Communicate with vendors for pricing, product availability, and deal registrations.
路聽聽聽聽聽聽 Support communication between the sales team, service delivery, procurement, and clients to ensure smooth order processing and implementation.
路聽聽聽聽聽聽 Help schedule discovery calls, demos, and other client-facing meetings as needed.
聽
Qualifications:
聽
路聽聽聽聽聽聽 2+ years of experience in sales support, inside sales, or sales administration鈥攑referably in an IT, MSP, or technology services environment.
路聽聽聽聽聽聽 Familiarity with quoting tools (e.g., ConnectWise Sell/Quosal, QuoteWerks) and CRM systems.
路聽聽聽聽聽聽 Strong organizational skills with a high attention to detail.
路聽聽聽聽聽聽 Excellent written and verbal communication skills.
路聽聽聽聽聽聽 Proficient in Microsoft Office 365 (especially Excel, Outlook, and Word).
路聽聽聽聽聽聽 Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong organizational skills and attention to detail are essential, as this function supports both sales operations and customer satisfaction.
聽
Why you鈥檒l love working here
聽
At COURSER, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.
聽
Benefit Highlights聽
聽
路聽聽聽聽聽聽 Competitive benefits package, including medical, dental, vision, and life insurance聽
路聽聽聽聽聽聽 401k match聽聽
路聽聽聽聽聽聽 Unlimited vacation time*
路聽聽聽聽聽聽 Paid sick time
路聽聽聽聽聽聽 10 Holidays including your Birthday and a Floating Holiday!聽聽
路聽聽聽聽聽聽 Healthy Lifestyle reimbursement
路聽聽聽聽聽聽 Amazon Prime reimbursement聽
路聽聽聽聽聽聽 40 Hours for Volunteer Time聽聽
路聽聽聽聽聽聽 Paid parental leave聽聽
路聽聽聽聽聽聽 Reimbursement for ongoing education and certifications
路聽聽聽聽聽聽 Learning and development programs聽聽
聽
*Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time聽team members are provided 10 vacation days.聽
聽
COURSER is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.
聽
聽
COURSER accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.
聽
Inside Sales Support
聽
We are seeking a detail-oriented and customer-focused Inside Sales Support specialist to assist our sales team in driving revenue and delivering exceptional service to prospective and existing clients. In this role, you鈥檒l support the sales process by preparing quotes, managing CRM data, coordinating with vendors, and helping streamline communications between internal teams and clients. The ideal candidate thrives in a fast-paced IT services environment and has experience working with MSP sales operations or similar technology-based offerings.
聽
Key Responsibilities:
聽
Sales Process Support
聽
路聽聽聽聽聽聽 Prepare and manage sales quotes, proposals, and order forms for hardware, software, and managed services.
路聽聽聽聽聽聽 Assist in RFP/RFI responses, renewals, and client onboarding documentation.
路聽聽聽聽聽聽 Support contract tracking and ensure all sales documentation is accurate and up to date.
聽
CRM & Administrative Tasks
聽
路聽聽聽聽聽聽 Maintain accurate records in the CRM (e.g., HubSpot, Salesforce, ConnectWise Sell), including contacts, opportunities, and activities.
路聽聽聽聽聽聽 Track sales activity metrics and generate pipeline and performance reports as needed.
路聽聽聽聽聽聽 Follow up on outstanding proposals and coordinate renewals or upgrades.
- Track inventory levels聽to ensure product availability and anticipate restocking needs.
- Place orders聽with vendors and suppliers in a timely and cost-effective manner.
- Monitor and track shipments聽to ensure accurate and on-time delivery.
Client & Vendor Coordination
聽
路聽聽聽聽聽聽 Communicate with vendors for pricing, product availability, and deal registrations.
路聽聽聽聽聽聽 Support communication between the sales team, service delivery, procurement, and clients to ensure smooth order processing and implementation.
路聽聽聽聽聽聽 Help schedule discovery calls, demos, and other client-facing meetings as needed.
聽
Qualifications:
聽
路聽聽聽聽聽聽 2+ years of experience in sales support, inside sales, or sales administration鈥攑referably in an IT, MSP, or technology services environment.
路聽聽聽聽聽聽 Familiarity with quoting tools (e.g., ConnectWise Sell/Quosal, QuoteWerks) and CRM systems.
路聽聽聽聽聽聽 Strong organizational skills with a high attention to detail.
路聽聽聽聽聽聽 Excellent written and verbal communication skills.
路聽聽聽聽聽聽 Proficient in Microsoft Office 365 (especially Excel, Outlook, and Word).
路聽聽聽聽聽聽 Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong organizational skills and attention to detail are essential, as this function supports both sales operations and customer satisfaction.
聽
Why you鈥檒l love working here
聽
At COURSER, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.
聽
Benefit Highlights聽
聽
路聽聽聽聽聽聽 Competitive benefits package, including medical, dental, vision, and life insurance聽
路聽聽聽聽聽聽 401k match聽聽
路聽聽聽聽聽聽 Unlimited vacation time*
路聽聽聽聽聽聽 Paid sick time
路聽聽聽聽聽聽 10 Holidays including your Birthday and a Floating Holiday!聽聽
路聽聽聽聽聽聽 Healthy Lifestyle reimbursement
路聽聽聽聽聽聽 Amazon Prime reimbursement聽
路聽聽聽聽聽聽 40 Hours for Volunteer Time聽聽
路聽聽聽聽聽聽 Paid parental leave聽聽
路聽聽聽聽聽聽 Reimbursement for ongoing education and certifications
路聽聽聽聽聽聽 Learning and development programs聽聽
聽
*Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time聽team members are provided 10 vacation days.聽
聽
COURSER is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.
聽