Lead Cash Specialist - Single Billing Office

Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values. 

Provides back-up to staff when indicated by department needs.  Works in staffing during periods of excessive backlog.

Responsible for ongoing education/training of Cash Specialists.  Work is of a highly confidential nature.

Open and follow up on service issue tickets with the Clearinghouse for missing ERAs.

Open and follow up on service issue tickets related to Patient Accounting System.

Assist with unidentified check research.

Assist with Payment Posting research requests received from other departments within Business Operations.

Navigation and operation of multiple patient accounting systems simultaneously.

Work closely with Accounting Department and other areas within Business Operations.

Assists with any duties assigned by Management.

Able to multi-task while still concentrating on job at hand.

Work Schedule: 80 hours bi-weekly

Qualifications /Training:

Computer skills required: Excel, Outlook, Word

Experience in Healthcare Revenue Cycle required

Preferred experience in balancing accounts

Preferred experience in processing Healthcare insurance remits

Licenses/Certifications/Registrations/Education:

• Minimum of a High School Diploma or Equivalent (GED) from an accredited school preferred