Makerspace Assistant - ECC

GENERAL DESCRIPTION

Performs various library functions and clerical duties, primarily in the Electric City Creative makerspace. Works independently and collaboratively with other departmental staff as needed to develop, prepare, and lead programs for patrons and/or using ECC equipment. Fulfills the needs of patrons and helps in answering directional questions.

REPORTING TO

Sara Leady

SUPERVISION EXERCISED

None.

EXAMPLES OF WORK PERFORMED

(These tasks are illustrative only; to carry out the day-to-day functions of the job, other duties may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position.)

• Answering directional and procedural inquiries.
• Advising patrons concerning the library and its services, resources, and policies.
• Giving instruction in the use of the Electric City Creative Makerspace equipment and location of materials.
• Instructing in the operation of library equipment.
• Answering reference and other information requests.
• Answering incoming calls; providing guidance and assistance, routing calls to appropriate personnel or department; taking messages.
• Assisting and instructing patrons in the use of public copiers and printers.
• Assisting patrons with internet and word processing computers.
• Maintaining a safe work environment and ensuring safe use of the ECC.
• Assists in changes of daily work schedule due to unexpected public demands.
• Maintains office equipment including providing paper for copiers and printers as needed.
• Takes applications for library cards during outreach programs.
• Maintains confidential patron records and preserves confidentiality of said records.
• May fill in other positions within Adult Services or the library system.
• Conducts tours of the Electric City Creative for visiting groups.
• Required to work nights and weekends.
• Plans, prepares, and conducts a regular schedule of programs in the Electric City Creative as assigned (including travel to branches to present programs as needed).
• Handles one-on-one appointments with patrons covering the use of ECC equipment.
• Maintains ECC meeting space and creative areas and stations.
• Enters data into computers and the library’s website and calendar.
• Maintains statistical information regarding program attendance and other reports as necessary.
• Maintains and orders programming, office, and equipment supplies.
• Performs other related duties as required.

Education and Experience:

• Undergraduate degree from an accredited college or university, or equivalent experience.
• Two years of experience in makerspace environments, teaching the arts, or other creative fields; sewing and/or fiber related arts preferred.
• Must be able to lift and/or move up to 25 pounds.

Necessary Knowledge, Skills and Abilities:

• Excellent research, clerical, and computer skills, including internet experience, Word, Excel, Publisher, and Power Point; ability to perform detailed and precise work.
• Ability to create and deliver innovative presentations for programming to the external patron community.
• Ability to establish and maintain effective working relationships with the general public and all library employees; ability to communicate effectively orally and in writing; ability to work in a team environment as well as independent work.
• Ability to adjust to changes in the daily work schedule; ability to handle multiple projects at the same time.
• Ability to learn Dewey Decimal system, automated circulation system and library circulation policies and procedures; ability to count change and handle money.
• Must possess a valid driver’s license or the ability to obtain one.