PT Recreation Associate

Job Overview:

The Recreation Associate will assist in the daily operations of the recreation center, providing customer service, managing facility rentals, and supporting a variety of recreational programs. This position is part-time and requires flexible availability, including some nights and weekends. The Recreation Associate will play an important role in community engagement, ensuring a welcoming and enjoyable experience for all patrons. This position will be

Examples of Duties

• Front Desk Operations: Greet visitors, answer phones, and assist with inquiries regarding programs, rentals, payments, and services.
• Booking and Rentals: Schedule facility rentals for events, ensuring all necessary arrangements are in place for successful execution.
• Afterschool Programs: Work directly with afterschool programs, assisting with planning, organizing, and supervising activities.
• Special Events: Provide support for special events, including setup, registration, and day-of logistics.
• Summer Camps & All-Day Programs: Assist with summer camps and full-day programs, working closely with children and camp staff to ensure a safe and engaging experience.
• Athletics: Assist with the coordination of athletic programs, including scheduling games, managing participant registration, and providing on-site support.

MINIMUM QUALIFICATIONS

Must have availability to work flexible hours, including nights and weekends as needed.

Ability to pass a background check and any required clearances.

Required to work 15- 28 hours per week.

Valid driver’s license preferred.

CPR/AED certified (or obtained within 30 days of employment)

  KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS

• Ability to communicate effectively with peers, supervisors, and people to whom service is provided. 
• Basic understanding of recreational programming and facility operations.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency with basic computer software (e.g., Microsoft Office, facility management software).
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Ability to work with diverse age groups, particularly youth, and adapt to different recreational settings.
• Physical ability to stand, sit, and move throughout the recreation facility, and occasionally lift up to 30 pounds.
• Positive attitude and enthusiasm for recreation and community engagement.
• Dependability and punctuality in attendance and task completion.
• Collaborative mindset and willingness to assist team members.
• Ability to produce desired work outcomes, including quality, quantity, and timeliness.
• Ability to plan and organize work, time, and resources, and if applicable, that of subordinates.
• Demonstrate control and a pleasant demeanor in challenging situations.
• Ability to utilize a variety of data sources to include County policies and other sources as needed.
• High level of integrity and dependability with a strong sense of urgency and results orientation.
• Possess a strong customer service focus and respond professionally and effectively to requests and inquiries from guests, members, staff, and volunteers.

GENERAL EXPECTATIONS FOR ALL EMPLOYEES 

In order for us to continue to achieve our primary function of making Lancaster County a better place to live, work, and raise a family, we hold these expectations for all employees. 

• Learn and demonstrate an understanding of how team, department, and County goals are interconnected.
• Contribute to a positive work culture.
• Maintain regular and reliable attendance.
• Ability to assess his/her work performance or the work performance of the team.
• Contribute to the development of others and/or the working unit or overall organization.
• Ability and willingness to work as part of a team, demonstrate team skills, and perform a fair share of team responsibilities.
• Ability to continuously learn and develop through a mix of internal and external training opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Assists the facility manager in the oversight of all recreation and facility practices, policies and systems that are necessary for achieving the recreation and facility strategic and business plan goals.
• Promotes facilities, programs, and services when in contact with members and guests and as needed, assists members and guests with recreation and facility program registrations.
• Assists in the management of all leagues and recreation activities, including employees and contractors instructing/servicing these programs.
• Ensures the safety of all facility guests.
• Adheres to all written mandatory standards of operation, policies, procedures, manuals, memos, oral instructions, etc.
• Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies, and standards of the Recreation Center.  This includes wearing County county-approved uniform and nametag.
• Adheres to all the various written mandatory standards of operation, policies, procedures, manuals, memos, oral instructions, etc.
• Arrives at work every day, on time as scheduled.   Works various shifts, including evenings and weekends, special events, and added hours of operation.
• May drive the department bus, a 26/32 passenger bus, and/or 15-passenger bus, and/or golf cart as necessary.
• Attends all scheduled employee staff meetings.  

  OTHER JOB FUNCTIONS:

• Perform other duties as assigned or directed.                           

PREFERRED QUALIFICATIONS

• 17 years old.
• Education: High school diploma or GED required; some college coursework in recreation, sports management, or a related field is preferred.
• Previous experience in customer service, recreation programs, or related fields is preferred. 

CONDITIONS OF EMPLOYMENT

• Must pass a drug screen and background check.

Physical Demands/Supplemental

PHYSICAL DEMANDS

No special physical exertion is required for performing everyday activities; however, the incumbent must be able to lift 30 pounds, (i.e. computer paper, mail deliveries, and supplies). 

WORK ENVIRONMENT

Work is generally performed indoors in a climate-controlled office; however, some exposure to outdoor weather conditions may be involved while performing County errands, working special events, driving a county vehicle, and transporting passengers.

The above statements describe the general nature and level of work being performed as of the date of preparation and approval.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.  Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. 

Lancaster County is an equal opportunity employer (EOE) committed to an alcohol / drug-free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability, or any other legally protected status.

Equal Opportunity Employer