Sales Associate - Bilingual
Kimbrell's FurnitureWe are looking for motivated, enthusiastic, and hard-working individuals to join our store operations team. Are you an Amazing Customer Service Leader, who wants to grow with one of the oldest family-owned furniture retailers? Then we want to hear from you!
Position Overview:
As the public face of Kimbrell’s Furniture, the Sales Associate is responsible for assisting with any and all customer questions about the products and services Kimbrell’s offers. Sales Associates are expected to be continuously updating their knowledge of the company's products, services, and policies. Maintain a professional attitude with sincerity and enthusiasm reflecting Kimbrell’s commitment to our customers.
Responsibilities:
- Meet and communicate with customers in a courteous and professional manner, presenting facts related to our home furnishings and products.
- Promptly resolve customer complaints and ensure maximum client satisfaction.
- Achieving established goals. “Go the extra mile” to drive sales”
- Directing customers to merchandise within the store.
- Superior product knowledge.
- Maintaining an orderly appearance throughout the sales floor.
- Introducing promotions and opportunities to customers.
- Cross-selling products to increase purchase amounts.
- Build productive trusting relationships with customers to ensure future sales.
- Excellent selling, communication, and negotiation skills
- Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
- Identify furniture by number, color, or description from invoices and complete sales contracts legibly including written directions to the customer’s residence, if necessary.
- Read and follow assembly instructions of home furnishings, assembling merchandise for display and delivery.
Must be able to work weekends and/or extended hours as directed by the Manager.
Comply with all Kimbrell’s Furniture’s rules and policies.
Acting in the best interest of Kimbrell’s at all times and fully co-operating in any company investigation. - Fluent in English/Spanish
*The above listed are a few of the duties and responsibilities associated with the Sales Associates’ role and are not intended to be a comprehensive list of all duties*
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
From our humble beginnings in 1915 with a single store of 2 employees, and mule drawn wagon, Kimbrell’s has grown to over 50 stores with hundreds of employees serving both Carolinas. For over 100 years, we have and continue to take great pride in providing exceptional customer service and quality merchandise. We truly believe in not only caring for our customers, but also our local communities and serving both our customers and communities to the best of our abilities.
Our mission is to provide dependable, quality furniture, at the best value; offer easy financing; all while providing excellent customer service.
We cannot accomplish this without our family of employees, and we are looking to add to our growing family! At Kimbrell’s, we still follow our founder’s belief in fair pay, promoting from within, and rewarding those who provide great service to our customers, community, and company. If you are dedicated to creating that exceptional customer experience and have a strong connection with your local community, then we want to hear from you!