Sales Development Supervisor

We are hiring a Sales Enablement Team Lead to directly manage the SDR team and drive the execution of our sales development strategy. This role will serve as a critical extension of the Sales Enablement function, with full ownership of SDR performance, campaign execution, and reporting. The Team Lead is responsible for ensuring SDRs operate within a structured process, delivering qualified opportunities to sales, and meeting activity and conversion goals. This individual will be held accountable for coaching SDRs, improving handoff quality, enforcing workflow standards, and providing leadership with visibility into performance through consistent reporting. The right candidate is process-oriented, confident in delivering feedback, comfortable managing outbound campaigns via ZoomInfo, Forecasa, and Salesforce, and capable of elevating team performance through hands-on training and enablement.

Responsibilities:

Team Management & Coaching

• Directly manage all SDRs, serving as their day-to-day team lead and primary point of support.
• Monitor and enforce daily SDR activity metrics, including calls, emails, and outreach cadences, ensuring each team member consistently meets or exceeds expectations. 
• Conduct weekly 1:1s and group coaching sessions focused on call performance, objection handling, and qualification techniques.
• Review SDR calls regularly and provide actionable feedback using call intelligence tools.
• Foster a high-energy, performance-driven culture by actively motivating the SDR team and maintaining strong morale, focus, and team momentum. 

Process & Sales Alignment

• Oversee and improve the SDR-to-Loan Officer handoff process; ensure quality and consistency in the lead transition.
• Own and refine SDR playbooks, workflows, and enablement content.
• Respond to ad hoc training requests related to SDR processes and provide structured training as needed.
• Educate the broader sales team on SDR workflows, expectations, and collaboration protocols.

Reporting & Analytics

• Deliver monthly performance reports that include:
• Total SDR conversions (lead to opportunity)
• Total "at bats" for sales (qualified handoffs)
• Total deals submitted that originated from SDR leads
• Partner with RevOps and Sales Enablement to identify performance trends and improvement opportunities.

Requirements:

• Deep understanding of SDR operations, call coaching best practices, and handoff protocols.
• Excellent communication, motivational, and interpersonal skills.
• Experience with sales technology (CRM, sales engagement platforms, call recording software like Gong or similar).
• Highly organized, data-driven, and process-minded.
• Proven ability to motivate teams and maintain a high-performance environment.
• Highly analytical and improvement-focused, with a strong bias for action.
• Direct and confident in delivering feedback and holding team members accountable.
• Skilled at cross-functional collaboration and effective at educating others on process and expectations.

What We Offer:

Industry Leading Benefits: 

• Medical, Dental and Vision Insurance 
• Life Insurance, Short-Term Disability, and Long-Term Disability
• Hospitalization and Accidental Insurance
• Flexible Spending Accounts – Health and Dependent Care
• Health Savings Account
• Safe Harbor 401K with company match
• Growing Families Support (including paid parental leave, infertility support and assistance, childcare reimbursement, and elder care)
• Pet Insurance

Work Life Balance: 12 paid time off days and 5 sick days, in addition to 12 paid holidays – that’s about a month of time to rest, relax, and recharge every year.

Career Development: We prioritize the growth and success of our team members. You'll benefit from continuous learning opportunities, dedicated mentorship, and the chance to refine your skills and advance your career.

New Headquarters: Join us in our brand new, thoughtfully designed office in the heart of Downtown Greenville (parking is paid for!)

Why Lima One?

At Lima One Capital we’re relentlessly focused on a simple but powerful goal: to be the nation’s premier lender for real estate investors. Inspired by that vision, every member of our team is driven by our mission to create opportunities for our customers and employees by educating, empowering, and financing real estate investors who are building, improving, and stabilizing their neighborhoods and communities nationwide.

• Loans Funded: $10+ billion in loans funded, 30k loans closed since 2010
• Geography: 46 states + D.C. where we revitalize neighborhoods
• Employees: ~300 employees with competitive benefits and perks
• Stability: Backed by the immense resources of MFA Financial, a publicly traded mortgage REIT with 25 years of proven success 
• Veteran Founded: Founded by 2 US Marine Corps veterans, we proudly approach every deal and decision with grit, determination, boldness, and integrity 

Recognized by the Inc.5000 as one of America’s fastest growing companies, Lima One specializes in providing real estate investors with financing for their rental, fix-and-flip, and new construction projects. The company is distinguished as one of South Carolina’s Best Places to Work and Top Workplaces. Lima One is headquartered in downtown Greenville, South Carolina. Learn more about us at limaone.com. 

Lima One Capital does not sponsor H1B Visas. To be considered for employment, a candidate must be authorized to work in the United States for any employer and not require sponsorship, now or in the future.

Notice to Third Party Recruiters and Agencies

Lima One Capital does not accept unsolicited resumes or candidate submissions from recruiters or employment agencies. In the absence of a fully executed agreement for a specified position, Lima One Capital has no obligation to pay any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, Lima One Capital explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, referrals, or candidate submissions, including those communicated to a member of the Human Resources team or a hiring manager, shall be deemed the property of Lima One Capital. If you or your agency would like to be considered as a future recruiting partner, please email employment@limaone.com (Subject: Agency Partner Request).