AR Specialist

Are you interested in harnessing technology and AI to transform healthcare?

At XiFin, we believe a healthier, more efficient healthcare system starts with strong financial and operational foundations. Our innovative technologies help diagnostic providers, laboratories, and healthcare systems manage complexity, drive better outcomes, and stay focused on what matters most: patient care.

We’re on a mission to simplify the business side of healthcare—and we know that mission takes people from all backgrounds and experiences. Whether you’re early in your career or bringing years of expertise, we welcome your perspective, your curiosity, and your passion. We value individuals who ask questions, challenge the status quo, and want to grow while making a real difference.

About the Role

The AR Specialist will be responsible for supporting the reimbursement process, preparing outstanding accounts reports and gathering credit and/or reference information. We are seeking a strong communicator, with the ability to translate technical information to a non-technical audience as needed. 

This position will be located at our offices in Charleston, SC.

How you will make an impact:

In this role, you’ll:

• Investigate up-front denials through oral and written communication with insurance carriers.  
• Prepare and submit appeals.  
• Identify negative trends with payers and work to resolve with key personnel.  
• Interface with patients and customers to handle inquires, troubleshoot problems, and follow up with calls and/or written communications.  
• Ensure that documents are complete with accurate patient billing information regarding all services rendered.  
• Review all processing errors and analyze issues, identify root causes, and escalate as appropriate following escalation workflow.   
• Monitor daily EDI transactions, including lifecycle reconciliation. 
• Automate or enhance manual tasks utilizing Automate 11/Enterprise or other tools.
• Conducts Error/Rejection Monitoring and Resolution.
• Utilizes a File Transfer Tool (FTT) for supported file transfer protocols. 
• Performs file routing configuration using regular expressions.
• Utilize Salesforce to track progress and resolve cases.

What you will bring to the team:   

We’re looking for someone with a growth mindset and a passion for learning. You might be a great fit if you:

• Are detail-oriented, organized, and proactive 
• Communicate clearly and confidently, both in writing and in conversation
• Are eager to learn, ask great questions, and   work with others to solve problems 
• Well organized with a strong attention to detail  

Skills and experience you have: 

You don’t need to check every box. We will consider a combination of education and experience, including:  

• High School diploma or G.E.D
• 2+ years' experience directly related in medical billing, medical claims/billing environment involving negotiation and/or problem resolution  
• Ability to read and understand an EOB  
• Intermediate knowledge of government program regulations, Medicare, and other third-party payers      
• Experience with medical billing software  
• Understanding of CPT and ICD-10 coding  
• Intermediate skill set with Microsoft Office Suite  

Why XiFin?

We’re more than just a healthcare technology company—we’re a team that cares about people.
 Here’s a glimpse at what we offer:

• Comprehensive health benefits including medical, dental, vision, and telehealth
• 401(k) with company match and personalized financial coaching to support your financial future  
• Health Savings Account (HSA) with company contributions
• Wellness incentives that reward your preventative healthcare activities
• Tuition assistance to support your education and growth
• Flexible time off and company-paid holidays
• Social and fun events to build community at our locations!  

Pay Transparency

At XiFin, we believe in pay transparency and fairness. The expected annual salary range for this role is $20.00 to $22.00, based on your experience, skills, and geographic location.

Depending on your qualifications, you may be considered for either an Associate Analyst or Analyst title. Final compensation will be determined during the selection process and may vary accordingly.

Accessibility & Accommodations

We’re committed to providing an inclusive and accessible experience for all applicants. If you need a reasonable accommodation during the application process, please contact us at 858-436-2901.

Equal Opportunity Employer

XiFin is proud to be an equal opportunity employer. We value diverse voices and do not discriminate on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, disability, age, veteran status or any other basis protected by law.

Ready to apply?
We’d love to hear from you—even if you’re not sure you meet every qualification. If you're excited about the role and believe you can contribute to our team, please apply. Let's build something meaningful together.