Area Managing Director

We are searching for curious self-starters with a genuine interest in people. These hard-working individuals have always had a natural bend toward hospitality, no matter where they work, because they’ve always seen themselves as part of something bigger.

At Makeready, we create unique hospitality experiences that are deeply rooted in creativity, community, and purpose. We are seeking an experienced and inspiring Area Managing Director to lead multiple properties within our growing portfolio. This role is critical in driving both operational excellence and the authentic spirit of our brand across each hotel.

The Area Managing Director is responsible for the strategic leadership, performance, and overall success of multiple Makeready properties within a designated region. This leader ensures that each hotel delivers standout guest experiences, achieves financial objectives, and upholds Makeready’s distinctive identity and guiding principles.

You will champion operational consistency while celebrating local individuality, guiding cross-functional teams, and cultivating a culture of innovation, collaboration, and hospitality excellence.

Key Responsibilities

• Lead strategic planning, budgeting, and financial performance across multiple properties.
• Partner with revenue, sales, and marketing teams to maximize profitability and brand alignment.
• Oversee daily hotel operations, ensuring consistency in service, safety, cleanliness, and quality.
• Conduct regular property visits to assess performance and drive operational improvements.
• Foster a guest-first culture and resolve service issues swiftly to enhance satisfaction.
• Champion the Makeready brand, ensuring each property reflects its unique character and community ties.
• Support talent recruitment, training, and leadership development across all properties.
• Collaborate with the People and Culture team on complex team matters and promote a positive, inclusive culture.
• Act as a liaison between property and corporate teams to align goals and strategies.
• Travel regularly to support onsite operations and leadership teams.

Requested Capabilities

• 5+ years as a General Manager, ideally in luxury lifestyle environments.
• Multi-property leadership experience, preferred
• Proven track record of performance, team development, and career progression.
• Strong operational and financial acumen.
• Skilled communicator and problem solver with a hands-on leadership approach.
• Proficiency in hotel systems such as Opera or similar PMS platforms.
• Ability to travel independently and work a flexible schedule, including nights and weekends.
• Must be able to stand, walk, and sit for extended periods and lift up to 50 pounds.

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. 

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.