Bilingual Spanish-Front Office Staff

America’s Auto Auction is a rapidly growing company headquartered in Carmel, IN. We are one of the nation’s premier auto auction groups with sites across 19 states. America’s Auto Auction has developed a platform built on lasting relationships and superior service that leverages the best of vehicle offerings.

The Front office staff will provide hands-on support to the team and create a customer-first environment by assisting and providing solutions to customers' needs while maintaining company standards for policy, quality, and service.

What you will do:

• Works the tubes on sale days
• Matches and files titles
• Files the paperwork on sale day
• Perform other duties as assigned by management
• Dealer Handouts
• Clerk on blocks/work with auctioneers
• Back up phone operator
• Work with employee parking
• Perform other duties assigned by management

COMPETENCIES/SKILLS

• High School Diploma or equivalent required.
• Bilingual in Spanish preferred
• 1-3 years Auction experience or 2-4 years dealership experience strongly preferred
• Effective communication (written and verbal) and interpersonal skills required.
• Ability to work in a high performance, fast-paced team environment.
• Solid computer skills, including ability to use Internet and MS Office effectively.
• Ability to adapt to and work effectively within a constantly changing environment.
• Excellent customer service and problem solving skills required
• Telephone Skills
• Organization
• Energy Level
• Product Knowledge

PHYSICAL DEMANDS

• Ability to sit or stand for prolonged periods of time
• Ability to perform repetitive tasks; manual dexterity
• Vision abilities required include close, distance and depth perception

The above functions are not intended to be exhaustive and all inclusive. The Company reserves the right to revise this job description as needed to comply with actual job requirements. Other responsibilities may be added as necessary at the sole discretion of management.