The role: As a Grounds and Maintenance Associate at SSC, you responsible for performing routine building, amenity, infrastructure, and grounds maintenance tasks, general cleaning, and other tasks as determined by the General Manager (GM) and/or assigned Grounds and Maintenance Manager (GMM.) The main function of this role is to ensure that all facilities run smoothly and safely throughout the camping season and that all grounds present impeccably. The person who fills this role will work closely with the GM, maintenance, grounds, front desk, and housekeeping crew, and other team members. This position, like all at SSC, is customer-facing, and maintains a pleasant, welcoming, hospitable attitude when onsite serving guests. This role offers the opportunity to be part of a dynamic team and contribute to the success of the campground.
Spacious Skies benefits from operating as a collective. While this position is for one specific location, opportunity may arise to participate in efforts and activity to help grow the brand and operations so we can all continue our leading position competing with industry giants! In some cases, this may include the opportunity for travel to work at a sister campground.
Responsibilities:
- Safely operate necessary groundskeeping and heavy equipment such as mowers, tractors, chainsaws and other machines
- Ensure grounds are maintained and kept clean at all times
- Clean buildings and common areas throughout the park
- Perform electrical, carpentry and plumbing work as needed
- Perform collection and cleanup
- Execute honey-wagon (vacuum truck) duties when and where necessary, on a scheduled basis
- Provide guest support when needed
- Other duties as assigned
- Troubleshoot and diagnose issues to determine the most effective repair or replacement solutions.
- Maintain an organized inventory of maintenance supplies, tools, and equipment.
- Ensure compliance with safety regulations, environmental standards, and relevant codes.
- Engage in special projects and initiatives to improve campground operations and guest experiences.
Qualifications:
- 2+ years’ experience in grounds, facility and site maintenance or the equivalent
- Past campground/mobile home community/property maintenance experience and/or knowledge of the camping lifestyle preferred
- Ability to understand and implement safety regulations and procedures and environmental standards
- Ability to lift 50 or more pounds
- Ability to safely drive trucks, tractors and other motorized vehicles
- Valid driver’s license
- Strong technical knowledge of building maintenance, landscaping, utilities and equipment repair
- Strong problem-solving and decision-making abilities
- Strong organizational skills and meticulous attention to detail
- Prioritization and time management skills
- Ability to work weekends, holidays, and varying shifts as needed.
- Ability to thrive in a fast-paced, multi-stimuli, guest-focused environment
- Reliable transportation
Education/Experience:
- Must have high school diploma or equivalent
- 1+ years customer service experience and exceptional customer service skills
- Previous work experience which included safety processes and procedures
- Experience and knowledge of some combination of electrical, plumbing, carpentry, small engine repair, groundskeeping
- A team player who is willing to assist others when needed
- The desire to continue learning new skills
Accommodations/Working Conditions:
The Grounds and Maintenance Associate works in every area of the campground. This could mean working outside in hot, cold, wet, windy, humid conditions and includes a lot of walking/driving from one end of the campground to another. It may also include working inside for extended periods of time.
Physical Requirements:
This position is one where the incumbent is required to sit, stand and walk for extended periods of time on a regular basis. The incumbent will also perform a variety of repetitive tasks, including cleaning each site when campers check out and assisting with minor repairs. It also includes carrying and using a variety of tools, along with bending, stretching, reaching and lifting at least 50 pounds.