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Consumer Loan Specialist

CURO Management
Full-time
On-site
Rock Hill, South Carolina, United States
$15.50 - $21 USD yearly

Overview

We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and existing customers in the lending process. This position is a terrific opportunity to start your career and learn about consumer finance! Our team is goal driven and always strives for business growth, increased sales, and controlled delinquency.ย ย 

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If you are self-motivated, career oriented, and energized by delivering good customer service and hitting sales goals, then check out this opportunity!ย 

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Benefits:ย 

  • Uncapped monthly bonus opportunitiesย 
  • Medical, dental, and vision insurance effective day 1ย 
  • 401K with some company matchย 
  • Paid Time Offย 
  • Employee Relief Fundย 

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Hourly: $15.50 - $21.00

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average.ย  The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.ย 

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Hours: Full Time, Monday through Friday, 8:30am to 5:30pm with an occasional evening or Saturday.ย ย 

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Why you would love to work here:ย 

"I started my journey with the company as a Customer Service Representative with the dream of one day moving up within the company. With hard work and the help of great leadership, I was promoted to Branch Manager. I love the ability to help our customers within our community in a fast-paced environment with a company that values their team members and has a great culture that feels like we are all family."ย ย ย 

-Carrie C., Branch Manager in Tennesseeย 

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Responsibilities

What you will be doing:ย 

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  • Greet and assist every customer in a professional mannerย 
  • Marketing for new loans to existing and new customers through solicitation callsย ย 
  • Educate and upsell customers on all product offerings including loan options and insurance productsย 
  • Process loan applications to determine customer eligibilityย ย 
  • Work with past due customers to bring their account current through collection callsย 

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Qualifications

What you should have:ย 

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  • Customer service mindsetย 
  • Experience with sales and/or customer serviceย 
  • Ability to multitask and effectively manage timeย 
  • High School diploma or equivalent.ย 

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ย This employer participates in E-Verify for US-based hires.ย 

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#LI-Onsiteย 

#HeightsFinance

#FHLP

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EEO Statement

CURO Supports Equal Employment Opportunity. CURO (dba Cash Moneyยฎ,ย LendDirectยฎ, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of CURO to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.

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Notice to CURO job applicants: CURO will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized CURO representatives' email addresses will end in @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.ย