Improving Lives. Improving Communities.

LRADAC offers a wide array of prevention, intervention and treatment programs in both Lexington and Richland counties, so when you join our team you are truly improving lives and improving communities. As a part of our dedicated staff, you will be a part of innovative programs and services taking a proactive approach to fighting addition and drug misuse in our schools, businesses, and neighborhoods. We tailor our programs to meet the ever-changing needs of the communities we serve. Our prevention, intervention and treatment programs spread the message that there is hope and that substance misuse and addiction are preventable and treatable.  

Come join an agency that believes in continuous improvement and training/education for our team members. We are passionate about reaching and renewing lives by restoring hope that change is possible. 

SUMMARY

The Data Analytics Coordinator is a professional adept at interpreting data, extracting meaningful insights, and translating numbers into plan language to inform strategic decisions. Using data from the organization’s Electronic Health Record system, CareLogic, the incumbent is responsible for writing reports and using existing reports to not just collect data, but blend statistical knowledge, technical prowess in data manipulation, and an understanding of our business operations to uncover patterns and trends that drive efficiency and innovation. As a Coordinator, this incumbent is responsible for resolving issues related to CareLogic and providing training in the use of CareLogic. 

Position Logistics

• Full-time, 37.5 hours, routinely 8:30 am - 5:00 pm, Monday - Friday
• Hiring range based on related experience.

Education and Experience Requirements

• Bachelor's degree in data science, statistics, computer science, or related field is required. A master's degree is preferred.
• Two (2) years of related professional experience (non-internship) experience including roles that involve data processing, reporting, or business intelligence is required.
• Advanced proficiency in Excel is required.
• Knowledge of SQL and the behavioral health services field strongly preferred.

Position Overview

Data Analytics (50%)

• Coordinates the management, collection and reporting of data from CareLogic in order to track Contract Objectives in our Grants Management System (GMS) and other reporting requirements of governing bodies as well as for organization program management.
• Run existing reports as well as write/create customer reports as needed to collect, organize, and report data collected in CareLogic using agency approved software.
• Verify data and investigate anomalous data points independently.
• Independently identify and utilize solutions to data problems through participation in the Qualifacts Community and coordination with BHSA and the organization’s sister agencies.
• Present data both remotely and face-to-face in a cohesive and coherent manner through presentations, preparation of spreadsheets, and/or other methods as required.

Electronic Health Record Coordination (25%):

• Responsible for the management of the electronic health record system (CareLogic) for the organization including updating credentials and adding/removing users.
• Manages incoming helpdesk tickets and resolves issues related to CareLogic
• Provides training to new staff in the use of CareLogic and ongoing training for other staff as necessary.

Continuous Quality Improvement (15%)

• Direct and further develop the continuous quality improvement program to implement a variety of CQI activities including, but not limited to:
  • Chair the agency’s monthly CQI Committee
  • Direct the creation of measurable objectives and ensure timely reporting
  • Compile monthly and annual CQI report information.
  • Facilitate agency Problem Solving Teams as necessary to address process and/or data-related concerns and follow-up with appropriate response and documentation.
  • Conduct New Employee Orientation on QA/CQI processes

Perception of Care Surveys (10%)

• In coordination with the Customer Care Advocate, is responsible for data entry, analysis, and reporting of data from Perception of Care surveys.

COMMENTS:  

LRADAC reserves the right to revise, modify or amend this job description at any time with or without notice to employees.  Job descriptions are not intended as and do not create employment contracts.  LRADAC maintains its status as an at-will employer.  Employees can be terminated for any reason not prohibited by law.

Please complete the online application to include all current and previous employment history and education. A resume cannot be substituted for completing the employment history and educational fields of the employment application. Incomplete applications will not be considered.

LRADAC maintains a tobacco-free environment. No smoking or use of any tobacco products, including smokeless, in any of its facilities or on any of its properties.