Camp Bow Wow Charleston is thrilled to announce our expansion into the West Ashley community! As a top-rated doggy daycare and boarding facility, we are dedicated to providing exceptional care to our furry clients. With our flagship location in North Daniel Island/Mount Pleasant thriving, we’re excited to bring our services to West Ashley. We're now hiring a Front Desk Coordinator to be the welcoming face of our new facility.
Benefits
- We offer many great benefits, including free early access to your pay through Homebase.
- Employee Discount
Responsibilities
- Greet pet parents and their dogs with a warm and welcoming attitude.
- Manage check-ins and check-outs for daycare and boarding, ensuring a smooth and efficient process.
- Answer phone calls, emails, and customer inquiries in a friendly and professional manner.
- Provide pet parents with information about our services, rates, and booking procedures.
- Schedule and confirm reservations for daycare and boarding.
- Keep detailed records of vaccinations, feeding instructions, and special care needs.
- Process payments and handle basic administrative tasks.
- Collaborate with the Camp Counselors/Yard Attendants to ensure clear communication on dog care.
Qualifications
- A love for dogs and a passion for providing outstanding customer service.
- Strong organizational and multitasking skills.
- Excellent communication abilities, both in person and over the phone/email.
- Basic computer skills for managing reservations and customer records.
- Experience in a customer service or front desk role is preferred but not required.
- Friendly, approachable, and professional demeanor.
If you're an animal lover with a knack for customer service and want to be part of an exciting new team, we'd love to hear from you!