IT Systems Engineer

The City of Greer is currently accepting applications for an IT Systems Engineer in our IT Department. 

Responsibilities:

• Manages computer systems on a day-to-day basis as it pertains to security, reliability, backups, file management, system accounting, hardware maintenance, and software maintenance.
• Provides both desktop and server support within the city to ensure their proper functioning.
• Implements established network and security protocols; suggest changes and improvements to City’s network and security protocols.
• Participates in Help Desk activities and serves as technical consultant for staff in determining computer-related needs including hardware and software, networking capability, and other special system configurations.
• Coordinates and installs various types of computer hardware and software systems including evaluation of vendors along with various levels and types of hardware and software available.
• Researches and recommends the purchase of software and hardware, licenses, renewals, and updates.
• Creates/updates documentation of City IT systems and procedures.
• Attends seminars to stay informed and updated with technology trends.
• Receives and/or reviews various records and reports such as billing invoices, Help Desk work orders, e-mail, city budget, expenditure reports, and job logs.
• Serves as technical consultant for staff in determining computer-related needs including hardware and software, networking capability, and other special system configurations.
• Performs general administrative/office duties as required, including typing reports and correspondence, entering and retrieving computer data, copying and filing documents, sending and receiving faxes, answering the telephone, etc.
• Ensures professionalism and exceptional customer service during all interactions while performing job representing the City of Greer.
• Performs other appropriate duties as assigned.

Hours: 8:00 AM to 5:00 PM, M-F; with additional hours as needed

Salary: Minimum $38.70 hourly; dependent on experience

In addition to a competitive base pay, we currently offer comprehensive benefits package that includes health, prescription, vision, dental insurance (low cost for employee coverage based on full participation in Wellness Program), life insurance, long-term disability, vacation and sick leave, paid holidays, tuition reimbursement, FSA, EAP, Education Incentive Pay, and a defined benefit retirement plan (South Carolina Retirement System).

The City of Greer is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

ONLY THOSE CANDIDATES CONSIDERED FOR AN INTERVIEW WILL BE CONTACTED 

OPENED UNTIL FILLED

Mental & Physical Demands – ADA Guidelines

Instructions:  Indicate the level of mental and physical demand required for the position by marking C, F, O, or N/A next to each item.

Definitions: 

C – Constantly (More than 66% of the time; 5.5+ hours/day)  

F – Frequently (33%–66% of the time; 2.5–5.5 hours/day) 

O – Occasionally (Up to 33% of the time; 0–2.5 hours/day) 

N/A – Not Applicable

Physical Demands:

Stand: O  

Walk: O  

Sit: C  

Handling / Fingering: C 

Reach Outward:O  

Reach Above Shoulder: O  

Climb: O

Crawl: O

Squat or Kneel: O  

Bend: O

Lifting Requirements:

10 pounds or less: F  

11 to 20 pounds: F  

21 to 50 pounds: O  

51 to 100 pounds: O  

More than 100 pounds: O

Pushing and Pulling Requirements:

12 pounds or less: F  

13 to 25 pounds: O  

26 to 40 pounds: N/A  

41 to 100 pounds: N/A  

More than 100 pounds: N/A

• Bachelor's Degree in Information Technology, Computer Science, Information Management, or other related field.
• Five (5) years of progressively responsible IT engineering experience.
• Five (5) years of progressively responsible Microsoft Server and VMWare administration experience.
• VMWare ESX server experience.
• Good problem solving and decision-making skills. 
• Ability to understand and analyze complex issues. 
• Strong knowledge of Microsoft server and client operating systems (Server 2016 & above, Windows 10 & 11). 
• Experienced in the installation, configuration, and maintenance of enterprise backup solutions (Veeam). 
• Basic TCP/IP troubleshooting knowledge.
• Strong knowledge of Microsoft Active Directory infrastructure and maintenance. 
• Good problem solving and decision-making skills .
• Strong understanding of Server & NAS/SAN configurations and architectures (RAID, iSCSI, SMB, ZFS).
• General understanding of internet protocols including DNS, SMTP, IMAP and HTTP.
• Experienced in the installation and troubleshooting of desktop client applications and antivirus solutions.
• Knowledge of wireless products and their configuration.
• General networking knowledge with switches, routers, TCP/IP, network management and analysis, and network security.