Create the future of e-health together with us by becoming an Operations Analyst Team Lead
At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
Your Contribution:
Lead team in monitoring all areas of the clearinghouse daily, which includes but not limited to confirming all incoming and outgoing transactions are flowing smoothly through the clearinghouse.
Create efficient processes and procedures for monitoring the clearinghouse processes.
Work with development to build requirements for any additional tools needed to support processes.
Document daily/weekly/monthly/quarterly/yearly task items for the team.
Lead team each day in a 15-minute daily scrum meeting to discuss items completed yesterday, those planned today and any impediments.
Respond to tickets in a timely manner.
Responsible for customer communications related maintenance windows and support items via our customer communication tool.
Your Qualification:
Minimum 3-5 years of experience in the healthcare industry.
Detailed EDI transactional knowledge and experience.
Previous experience working in a clearinghouse environment or a payer environment.
Proven People skills required in order to create, maintain and enhance customer relationships.
Ability to use DB queries, analyze results in Excel. Looking for negative space to make informed decisions and ability to learn to navigate server logs.
Excellent written and oral communication skills.
Handles stressful situations and deadline pressures well.
Plans and carries out responsibilities with minimal direction.
What you can expect from us:
Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
Security: We offer a secure workplace in a crisis-proof market.
All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.
Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.
We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health—a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
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Location: Columbia, SC