Job Summary
We are seeking a detail-oriented Quality Assurance Engineer / Tester to support secure, mission-critical cloud-based applications within a defense-focused environment. This role is responsible for ensuring the quality, functionality, performance, and reliability of SaaS platforms through comprehensive testing, automation, and defect management practices.
Develop and execute comprehensive test plans and test cases for SaaS platforms
Apply testing methodologies to validate system functionality, performance, and security
Utilize automation tools and frameworks to support regression and functional testing
Track, document, and report defects using industry-standard defect tracking systems
Collaborate with developers, DevOps engineers, and project managers to resolve issues efficiently
Perform testing across multiple environments to support release cycles and maintain system stability
Experience in software quality assurance (Salesforce platform experience preferred)
Proficiency with testing tools and automation frameworks
Experience using defect tracking systems such as Jira
Strong understanding of Software-as-a-Service (SaaS) architecture, metadata, and deployment processes
Excellent analytical, documentation, and communication skills
Ability to work in a secure, fast-paced, collaborative environment
Experience testing Department of Defense or federal government platforms
Salesforce certifications (e.g., Administrator, Platform App Builder, or QA-focused credentials)
Knowledge of Agile methodologies and DevOps practices
Eight or more years of professional experience preferred