Restaurant
Manager – Avista Resort
Job description - As the Restaurant Manager you will
ensure that guest receives the highest level of food and drink quality and
service. You will supervise the onsite Restaurant, Just Off Main, Bars and
Banquet functions with regards to: daily sales, internal controls, staffing,
scheduling, POS sales reports, training, inventory etc. Position will supervise the F&B FOH
Revenue Centers and reports to the Executive Chef.
Job responsibilities -
- Responsible for all F&B FOH Revenue Centers
including Banquet Functions but not limited to:
- Daily Sales
- Daily Cash Receipts, Cash
Banks/Drops
- Operating Expenses
- Staffing and schedules
- Responsible
for F&B FOH Staff: training, hiring, and scheduling team members
- Manage and monitor product
quality, service, and satisfaction trends; evaluate and address issues and
make improvements accordingly
- Conduct routine
weekly audits of the cash drops and daily closing process
- Ensure customer satisfaction by quickly fixing any
issues
- Ensure that all staff are complying with serving
standards
- Maintain
and make continuous improvements to cleaning protocols
- Follow all company safety and security
policies and procedures; report any maintenance problems/safety hazards
- Facilitate quick and efficient communication between
front and back-of-house (BOH)
- Money handling and night-end reconciliation
- Ensure consistency of product and service
- Lead person in training, supervising,
and developing FOH Team Members;
follow our company policies and procedures
- Personally, demonstrate a commitment to our customers
by inquiring about service quality and responding promptly to guest needs.
- Ensure daily checklists are completed.
- Fill in for staff when necessary to
ensure customer satisfaction
- Work alongside the
Executive Chef and Head Bartender for proper
training and guidance
- Assist
in monthly inventory for FOH and Bars.
Qualifications -
· Integrity
and Ethical
· Previous
experience in a related field
· Knowledge
of Micros POS system is plus
· Must be dependable and have good
time management skills
· Ability
to multitask, problem solve, and sound decision making
· Guest
oriented with excellent people skills
· Available to work a flexible
schedule to fill in for callouts including weekends and some holidays
· ServSafe
Manager certification is a Requirement
· Available to work a flexible
schedule to fill in for callouts including weekends and some holidays
· ServSafe
Manager certification is A Requirement
· ServSafe Manager certification is a Requirement
Qualifying team members may enjoy the following benefits -
· Medical insurance
· Vision and Dental insurance
· Disability, Life, and Accident insurance
· Paid Vacation and Bereavement Leave