Service Technician

Our mantra is simple -- love. Love what you do. Love where you live. Love the success and return we provide. At RR Living, we are a part of something special.

The Service Technician employee is responsible for a variety of maintenance tasks: performing make-readies, plumbing, pool maintenance, carpentry, painting, grounds maintenance, expediting service requests and all associated maintenance tasks required to ensure the health, safety and comfort for residents. The Service Technician is responsible for creating and maintaining excellent public relations for the corporation and for the community.

• Be Your Best. Do Your Best
  • We celebrate individualism, collaboration, and inclusion. Our associates are the best in the business, exemplifying that which we celebrate as an organization. Recognizing happiness and great attitudes are contagious, we hold ourselves and each other accountable. Success begets success and happiness begets happiness.
• Honesty, Integrity, and an Unwavering Commitment to Excellence
  • Excellent resident experiences are our specialty, recognizing the unique challenges of rentership. We provide a wonderful place to call Home, striving to do what is often missed -- creating unparalleled living experiences for our residents, incredible opportunities for our associates, and impressive revenues for our partners & owners. Simply put, we Care.
• Empowered Associates, Obsessively Purpose-Driven and Stronger Together
  • Success, a people-centric approach, and revenue growth are not independent of each other. We operate as one team. deliberate in the actions taken to drive revenue and improved valuation for owners & investors. As happy performers, our associates are an engaged team empowered to work together to achieve our common goals, making us an unstoppable successful organization. 
• The Magic is in the Details
  • Recognizing that residents choose to live where they can be proud of residing, we understand that details matter. Our teams provide personalized service that exceeds expectations and creates unique neighborhood-like environments. From elite resident events to local partnerships within our market, we strive to provide only the best for those we serve.
• Passion and Care Defines Our Team
  • Recognizing that our passion for providing homes is a special calling, we answer with respect and resolve to do and be the best. We are good citizens making a positive impact in the greater community through philanthropy and volunteering locally. Everyone is uniquely important and we strive to create meaningful Moments That Matter for our residents, associates and shareholders.

Responsibilities:

• Expediting make-ready maintenance: Check appliance operations. Change light bulbs. Repair minor electrical problems. Change a/c filters. Change locks. Repair window locks. Make minor plumbing repairs. Perform other maintenance tasks as required by the condition of the unit. Carpet repair.
• Plumbing: Repair dripping faucets. Clean stopped sinks, tubs, toilets, sewer lines. Maintain a/c, boilers, heating units.
• Pool Maintenance: Backwash filters. Vacuum pool. Skim pool. Maintain required chemical levels.
• Carpentry: Repair Balconies, Doors, frames, flooring. Repair fences. Repair dumpster bins, public service bins. Repair tile. Replace broken glass.
• Painting: Replace damaged drywall, tape and mud. Texture walls, ceilings. Paint.
• Grounds maintenance: Collect litter from grounds on an ongoing basis. Assist groundskeeper as required. Clear snow and ice from all public thoroughfares.
• Expedite service requests: Maintain excellent public relations for the corporation and for the complex.
• Associated tasks: Repair appliances. Re-key locks. Light electrical repairs. Maintain supplies inventory. Replace burned out lights in all public areas.
• Machines, Tools, Equipment and Work Aids Used: Power saws, hand saws, power drills, hand drills, drywall taking, knives, paint rollers, pads and brushes. Key making machine. Voltage Meter. Hammer. Wrenches.

Requirements

• This position requires some "on call" responsibilities as reasonably necessary to lease and deal with maintenance emergencies.
• Achieve Fair Housing certification prior to interaction with prospects or residents.
• General education: High School diploma or equivalent is preferred.
• Specialized Education/Training/Experience, Preferred: Prefer minimum two years’ experience in general apartment maintenance. Certification in one or more maintenance specialties: plumbing, refrigeration, etc. Preferred one or more maintenance specialty certifications.
• Need HVAC and pool maintenance certifications.
• Knowledge of OSHA laws and regulations.
• Participate in training in order to comply with new or existing laws.
• Be able to work evenings and weekends.
• Must be able to work efficiently and effectively as a member of a professional maintenance team.
• Must be able to work efficiently and effectively on an independent basis.
• Must possess excellent human relation skills: tenant interaction is required.
• Mechanical aptitude and interest are specifically required.
• Must be willing and able to learn new maintenance technologies.
• Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.
• Comply with expectations as demonstrated in the Employee Handbook.