Services Account Executive

About the Role

As a Services Account Executive, you will play a crucial role in driving revenues and margins, ensuring organizational profitability through strategic client-specific solutions. Your journey begins with an immersive 30-60 day training period, where you'll learn how to present messages effectively, understand intricate processes, and identify key contacts.

Role Potential and Growth

• Expansion Goals: This role is new and full of potential. Starting with three openings, our ambitious goal is to expand this position to support every sales territory within the Commercial Organization.
• Career Ladder: There are ample opportunities for upward mobility and leadership positions as the role grows. This is an ideal role for those eager to advance their careers and take on future leadership opportunities.

Note: Although this position is hybrid, regular in-office presence is required.

What You'll Do

• Travel up to 25% to top customer events and strategic customer meetings.

• Drive ServiceSolv revenue and profitability growth for the assigned region.

• Generate services opportunities through outbound calling to assigned customer region and potential new customer targets.

• Understand P&L metrics for the account and make appropriate pricing decisions with final approval from the Manager/Sr. Manager/Director.

• Own the region P&L from an overall blend of business and make appropriate transactional decisions that benefit the profitability of the region.

• Have a strong understanding of ServiceSolv value proposition and excellent knowledge of the assigned Sales Region to offer complete solutions for accounts.

• Maintain detailed knowledge of all customers within the assigned region and build strong relationships at all levels, including executive level relationships.

• Possess deep knowledge of TD SYNNEX solution offerings and present complementing services to customers within the assigned region.

• Collaborate with the assigned Sales team to develop and expand services and projects within established business segments or geographical regions.

• Build stable relationships internally with services departments (vendor management, practice leads, purchasing, services decision-makers).

• Solve issues of diverse scope and manage escalations from Inside Account Representatives/Inside Account Executives.

• Lead, train, and mentor other Inside Account Representatives/Inside Account Executives in Services sales principles, best practices, and processes.

• Provide general day-to-day guidance to Inside Account Representatives and Inside Account Executives on the team, as needed.

• Develop strategic business plans and present them to leadership.

• Lead financial strategy on non-RFP proposals.

What We're Looking For

• 5 to 8 years of relevant work experience.

• Strong data entry, account planning, and pipeline management skills.

• Proficiency in solution selling.

• Ability to execute instructions and request clarification when needed.

• Strong problem-solving, critical thinking, and decision-making skills.

• Attention to detail with accuracy and efficiency.

• Clear communication and effective interaction with higher management.

• Skilled negotiation and persuasive selling.

• Ability to collaborate effectively with diverse identities.

• Strong leadership, organizational, and time management skills.

• Adaptability to change and ability to work under pressure.

• Maintenance of social, ethical, and organizational standards.

• Ability to work independently and multi-task effectively.

• Maintenance of confidentiality for sensitive information.

• Strong collaboration and relationship-building skills.

• Sensitivity to others' needs and concerns.

• Quick learning and adaptation to new systems and technology.

• Intermediate proficiency in relevant computer systems and applications.

• 4-year degree and 6-8 years of experience, or an equivalent combination of experience and education.

• Good judgment in selecting methods and techniques for solutions.

• Critical thinking and risk management skills.

• Ability to resolve complex issues and work diplomatically.

• Coaching and mentoring skills.

• Strategic and tactical thinking.

• Ability to create win/win situations and resolve conflicts productively.

• Advanced proficiency in relevant computer applications.

Working Conditions

• Professional, office environment.

• Travel (up to 25%)

• Regular in-office presence is required

Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company