POSITION SUMMARY:
The Water Park Manager is responsible for overseeing the daily operations, safety, and guest experience of a water park facility. This role includes supervising staff, ensuring compliance with health and safety regulations, maintaining equipment, and delivering excellent customer service.
ESSENTIAL FUNCTIONS:
Ensure the safe and efficient daily operation of the water park.
Monitor water quality, maintenance needs, and overall cleanliness.
Coordinate with maintenance teams to address equipment and facility repairs.
Develop and implement operational procedures and emergency action plans.
Maintain a high standard of customer service and guest engagement.
Enforce safety policies and respond to guest inquiries or complaints.
Ensure compliance with local, state, and federal safety and health guidelines.
Perform other duties as assigned.
QUALIFICATIONS:
Bachelor’s degree in Recreation, Hospitality, Business, or a related field (preferred).
2-5 years of experience in water park or aquatics facility management.
Certifications required within 60 days of hire: Lifeguarding, CPR, First Aid, AED, and Oxygen.
Child Abuse Prevention, Bloodborne Pathogens and Sexual Harassment training must be completed within 30 days of hire.
Knowledge of local and national aquatic safety regulations.
Strong leadership, organizational, and customer service skills.
Ability to work flexible hours, including weekends and holidays.
Minimum age of 21
Passion for the YMCA mission and commitment to serving the community.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
Ability to stand for extended periods and work in outdoor conditions.
Ability to lift/move up to 50 lbs.
Comfortable working in water environments and responding to emergencies.